Boutique Urban Madrid Serrano

Explore Boutique Urban Madrid Serrano
6.8
Pleasant
From 277 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

6.0

Traveler Reviews Boutique Urban Madrid Serrano

Number of reviews per page
20
40
Top reviews
Roberto
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Regular para el precio
Daniel
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Extremely basic room, lots of damage around the bedroom and bathroom, poorly upkept. No shampoo… just a hand soap dispenser like a public restroom! Shower barely drained. It was better than sleeping outside but not much!
Julio cesar
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Un lugar excelente
Charlotte
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent location, but the room had a cigarette smell. It wasn't very clean.
Felix
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Hotel is located in a good zone, easy to find, easy to check in. But the hotel is very basic. Good for one night or two. Big rooms no luxury. Seem outdated
Adriana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Love this place we come back
Oscar
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Well located. But unit was really noisy. People next door were talking really loud (probably had a party) almost the whole night.
Marjorie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

I stayed in a recently renewed flat. The area is beautiful and has many dining options. However, the flat was on the first floo and we had the a restaurant jurst below us, and Spaniards party until 4 a.m. every day, so we did not sleep. No soap or rags to do Dishes and basically nonsoace to eat. More than a flat this is a hotel room.
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GUSTAVO
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Until now it was the wroser experience in my Life. The attented On the phone was rude, unrespectable, without empathy, 51 years travelling and never I was so mistreated.
Ana Belen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Air conditioning it’s not working good
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great location with a lot of trendy restaurants nearby. People eat their suppers so late but it's nice. Very relaxing and laid-back. Staffs are friendly.
Verified traveler
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Jessica
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Verified traveler
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Good basic place. Good location
Maria
icon-Business
Business
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Nice small hotel in Salamanca
Jose Angel
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very basic room no TV, AC not working properly. Good area with nice restaurant around
Tung
icon-Business
Business
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Meets basic needs for short stay during which you spend most of the day outside. The room has comfortable and clean bed. Clean shower. No breakfast is available. Can go the bar downstairs that opens at 0800. Can be loud late at night because of the bar.
SARDOR
icon-Leisure
Leisure
2.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

There was no hot water and super loud noise coming from across the street and people fighting.
Kate
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

The room was spacious. Light fitting falling off the wall. Location good - not far from metro stations. Staff nice. Some confusion over breakfast- I had booked a room for 2, but when I went to get the ticket it was only for 1. My niece who is 17 counted as a child (!) But they amended the ticket. Also breakfast felt a little stingy - coffee and a pastry or cola cao (not thick chocolate) with tiny churros. Walls very thin - you can here all movement- take ear plugs! But for the location and comfy bed in a budget hotel it was good value.
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Sarah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

NO AIR CONDITION AND THE BATHROOM THEY HAVE TO REFURNISHED IT
Number of reviews per page
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40