Boutique Urban Madrid Serrano

Explore Boutique Urban Madrid Serrano
6.8
Pleasant
From 277 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

6.0

Traveler Reviews Boutique Urban Madrid Serrano

Number of reviews per page
20
40
Top reviews
Amaury
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Spotless
BERNAL ALBERTO
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property is well located, the room is small but convenient. The shower area is much smaller than expected. The climate control was completely ruined and the wiring a hazard. The walls dirty and curtains misplaced. The staff courteously available. My advise is urgent renovation, other than that is a convenient executive choice
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Juan
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The kitchen was not equipped with the necessary utensils , no water glass.Also did not have soap or something to clean the dishes.. fry pan and not utensil. Normally you get them even for 2 or 4 days.
Adriana De Jesus
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff excellent Location excellent
Roberto
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Regular para el precio
Daniel
icon-Business
Business
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Extremely basic room, lots of damage around the bedroom and bathroom, poorly upkept. No shampoo… just a hand soap dispenser like a public restroom! Shower barely drained. It was better than sleeping outside but not much!
Julio cesar
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Un lugar excelente
Charlotte
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent location, but the room had a cigarette smell. It wasn't very clean.
Felix
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Hotel is located in a good zone, easy to find, easy to check in. But the hotel is very basic. Good for one night or two. Big rooms no luxury. Seem outdated
Adriana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Love this place we come back
Oscar
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Well located. But unit was really noisy. People next door were talking really loud (probably had a party) almost the whole night.
Marjorie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I stayed in a recently renewed flat. The area is beautiful and has many dining options. However, the flat was on the first floo and we had the a restaurant jurst below us, and Spaniards party until 4 a.m. every day, so we did not sleep. No soap or rags to do Dishes and basically nonsoace to eat. More than a flat this is a hotel room.
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GUSTAVO
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Until now it was the wroser experience in my Life. The attented On the phone was rude, unrespectable, without empathy, 51 years travelling and never I was so mistreated.
Ana Belen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Air conditioning it’s not working good
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Great location with a lot of trendy restaurants nearby. People eat their suppers so late but it's nice. Very relaxing and laid-back. Staffs are friendly.
Verified traveler
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Jessica
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Verified traveler
8.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Good basic place. Good location
Maria
icon-Business
Business
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Nice small hotel in Salamanca
Jose Angel
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Very basic room no TV, AC not working properly. Good area with nice restaurant around
Number of reviews per page
20
40