Three of us booked a family room. Very convenient location to the church which was a short walk away. 24hours desk was very helpful. Reasonable size room with fresh bedding & towels. Pleasant stay.

Very close to where we wanted to be.

“You pay what you get” the room is ok and enough space to walk around. Washroom amenities are basic and doable. The carpet looked old and dirty, the bonus is the elevator and walking distance to the Santuary of our Lady of Lourdes. One can walk around the surrounding area on foot. Staffs are great, very accommodating to one request. Would recommend this hotel and I would stay again at this hotel.

3 minutes walking distance to grotto and ideal to attend the evening candle-light procession. Central & convenient location to catch bus to the airport.

Good deal

Hotel is close to the Basilica of Our Lady of Lourdes. Friendly helpful reception staff. The room was noisy at night (1st floor + near elevator) Decor minimal, needs a coat of paint. Bathroom needs a renovation, shower plus shower curtain and sink needs replacing. Paid extra for City view - was a brick wall with the roof of the building across. Didn't have breakfast there for€20.00 Per day. No kettle or coffee/tea in room. More like a 2 star hotel but the price was higher than it deserves.

Front desk was helpful for us to locate street parking upon arrival. Chairs at the lounge (arm rests) mostly have holes. We had 2 twin beds that I think needs to be replaced already. You sink as you seat or lay down. TV size was too tiny for the room size and only 1-3 english channels, no cable . Reservations required for brkfst and dinner, hard to do as it is hard to tell if you will make it on time. Very accomodating in giving us hot water. No (small) fridge in the room Toiletries do not included shampoo Towels are more like kitchen towels, very thin and do not smell fresh. Our beds were made daily which was great. Heating source was small and did not warm the room well enough, and also took long to warm the room. It is an old building. Lady receptionist always pleasant though.

Lovely hotel. Very central to grotto

I like that it is very close the the church and everything.

Very close to all the sites and good food and transport nearby. Great place to stay, basic but great beds, shower and amazing price. Would recommend!!

As a low cost hotel for short stay I think this hotel is above average

Not all the plug points in the room were working.. the heater was not that strong enough to heat the room .. overall ok room for just one night during the off-season..

Nice and simple place. Good breakfast for €5. Could also have dinner. The 2 managers were very nice and helpful. Good wifi in rooms.

We read reviews of different hotels before we booked & we are happy we chose to stay with St Etienne. The proximity to the Sanctuary, Train station & very good reviews made us decide to choose St Etienne. At the Airport, we missed the bus by few minutes & we didnt want to wait another hour. We joined with 3 other people to take taxi ( van ) for €40 total. They charge €35 for 4. We decided to book breakfast the night before. For the price of € 5.30 we had a filling breakfast . We highly recommend this hotel.

Very nice place for reasonable price. 15 min walk to the railway station and 5 minutes to Lourdes. It's on the main Street to Lourdes church. Lot of restaurants nearby.

Awesome front desk guy, amazing room for the price, stoked!

We were late in checking out by 10 minutes and the cleaning crew were already throwing stuff out of our room. I lost some of my purchases. Otherwise, had they waited a little bit for us to check our stuff, then, I wouldn't have lost some of our things.

Location very good, no tea making facilities in room, no safe, did not eat there, only found one English speaking staff member. The Italian gift shop lady, attached to the hotel, was most helpful though. No English channels on tv, in my room anyway

For purpose of pilgrimage to the grotto this hotel is perfect location, 10 min walk to the grotto, shopping places and eateries nearby, very good breakfast but you have to book the day before, it’s a MUST, or no breakfast.srayed here for four nights. I recommend this place. About 20 mins from the airport. Staff very helpful & pleasant.

Hotel was very close to the grotto which was nice. Overall ok