Very clean room. Staff were extremely helpful and friendly. Would highly recommend staying here in Salzburg!

Clean and comfy bed. Slightly dated hotel, no kettle in room, but found out later you can request one. Friendly staff, nice breakfast. Thanks

Very welcoming and supportive staff. Excellent location.

I like the lighting in the room, I just was sleeping one night, but it was relaxing, because it’s too much quiet than Budapest )), also I like the candies on the pillow, Thank you

Lovely hotel, comfortable beds, very clean, excellent breakfast. It would have been nice to have a kettle and cups in the room to be able to make hot drinks in the room. Location is excellent. Many good bars and restaurants also supermarket close by.

Excellent

Great option, amazing staff, hotel with personality

The hotel was very clean and central for the christmas market.... views of the fort from the roof window was fantastic. Unfortunately the breakfast room is very small for the amount of guests, one day were were sat outside in the corridor area as there was no room inside. The choice of breakfast is limited and this reduces as the times gets the morning goes on...says breakfast is served until 11am but in reality once the food gets low it is not replenished so choice gets more limited. Cant fault the hotel for comfort and cleanliness but dont rely on getting breakfast which is disappointing as is not a cheap extra payment

Too many teenagers in The lobby multiple times. Not enough plugs for charging devices. Towels were all frayed. Housekeeping was not thorough. Need stamp in lobby for heavy luggage.

Great staff, location and breakfasts

Great boutique hotel. Room 209 was a great large room and updated decor. Breakfast was good and Staff excellent. Quick walk to the Christmas Markets which was the purpose of our visit. Would visit again.

Very friendly staff. Warm room and a comfortable bed. Quaint and very Austrian feels without massive frills. We enjoyed it.

Very old vintage hotel with ceramic fireplace in the room. Very close to all the sights and activities in the Old City. Easy tram ride from the central train station.

Clean room, helpful staff excellent location for old town

Room cleanliness, comfort and size were very satisfactory and the breakfast had many options.

The historic hotel was charming. Clean and well maintained.

Thae staff was very courteous, the rooms are very nice, and the location is perfect!

The cleanliness was substandard. The room was dusty in places - was evident on the dark blue wall, tops of frames, the black cabinet, top of bed head to name a few. The bathroom had mould on the walls, badly swollen door, dirty floor tiles. The chair upholstery was stained, walls were generally scuffed and in need of painting, fittings were aged.

Eigentlich passt alles! Wir hatten die „kleinste“ Zimmerkategorie, welche unsere Erwartungen bei Weitem übertroffen hat. Sauber, grosszügig, top. Das Frühstück lässt keine Wünsche offen. Das Personal egal wo, super freundlich und positiv. Die Lage - einmalig. Das 120 jährige Kino im Haus, hat unseren Aufenthalt mit Abendunterhaltung abgerundet! Sehr gerne wieder - top Preis-/Leistung.

No breakfast.. Horrible internet.