Overall Ratings & Reviews Four Points Flex by Sheraton Aarhus Viby

decent hotel, fair price, nice room, clean, spacious bathroom, good breakfast - all you need for one night stay

Room 418 for family was excellent with split door. Nothing fancy but good enough. Hotel clerk was excellent to give us this room instead of the one with just a wall split.

Good, clean, well located room.

Struttura estremamente basic. Il check-in è self-service. Camera funzionale ma senza bollitore. E' fuori dal centro e serve la macchina.

we got in late and there was no one at the front desk to help us check in. We had to check in over a computer screen which is not what you want to do when it's late and you are tired. Everything else about the hotel was basically good. The room was a little small and felt like an unfinished concrete box as that's what it basically was. But the next morning the staff were very nice, and the breakfast which came with the room was quite good.

A

Room was fair, not sure I liked the concrete walls

The check-in worked perfectly with the machine. Later when we arrived seperatly I was able to get and extra keycard from the machine. It was great.

Whilst checking in, the system was convenient. However the parking system at the hotel is absolutely inadequate. The receptionist never told us we needed to get a permit at the hotel and I received two parking tickets in which is ridiculous. I complained to the parking officer and the hotel and they said the ticket wil be cancelled. If communication was clearer this could have been avoided. Customer service is very limited and poor. The room was very clean the beds were not comfy but ok for a obe night stay.

The hotel was very friendly and very convenient.

Quite a nice hotel just by the road, easily accesible and comfortable to stay

VERY BIG room! Unfinished concrete walls was a bit of a surprise compared to the UK but didn’t detract from our stay. Very friendly and helpful staff. Good location.

Kaffemaskinen var ude af drift

The room was half renovated the walls were not even painted

There is only 2 lifts and only 1 lift is working when I check-in. The next day both lifts are out of order. There is also a heavy door to open to enter the lift. Need to wait almost 1 hour for the lift to work and by then near 11 am everyone is rushing to check out. There is no staff at the desk most of the time.

Unfortunately there is no air conditioning in the hotel and it was unbearably hot at night. The location is near bay roads so too noisy to have the windows open. The staff were very helpful and did get a fan but it didn’t help that much. Although a basic/budget hotel it should still allow guests to be comfortable.

Easy digital check in with free car parking but staff were available to help if needed. Good clean room. Surrounding area not great but we ended up just using it as a base for the Lake District and it worked well

Clean. Nice bathroom where the shower doesn’t spray over the bathroom floor.

Self-service works really good. Neat and clean in the room. Helpful reception. Very nice place to stay.

Comfortable beds. The sink in bathroom was small and clogged so it was very unpleasant.