Habitación limpia, desayuno excelente, el único inconveniente que yo vi es que no cuenta con suficiente estacionamiento

regular

Las habitaciones estan limpias y cómodas, el staff es amable y servicial. El gym es pequeño pero funcional, pero falta estacionamiento. Hay muy pocos cajones para la capacidad del hotel.

Easy check in, staff was helpful. Rooms where clean.

Yes

Excelente Staff and the hotel is good

No ok

Good service in the restaurant thanks

Towels were old and thin. 1st room the safe didn’t work and had two hangers for 3 people staying 6 nights 2nd room the shower door fell 3rd room no iron

Todo muy bien

Very helpful staff. Convenient location. Easy check-in, check-out. Bedding needs improving. Particularly pillows, which are very bad.

Good service

Friendly staff. Convenient location!

Central and easy access to heb store. Safe

I always stay in this hotel ! I even leave things stored for months and the process is smooth. HEB is just behind the hotel safe and walkable plus you get entrance to the lomas deportivo which would be like the equivalent to a YMCA I guess. Breakfast included and always get my upgrade !

Great service, very clean, comfortable .. it has a supermarket behind the hotel that is a great thing

I did not receive a VIP room or service during our stay. Upon checking in, we noticed there was a significant amount of water next to the toilet. The maintenance staff responded and took some towels but never returned with clean ones. Additionally, I didn’t realize that there was no hot water in the bathroom until the next morning, just as I was about to take a shower before checking out.

Shopping amd amenities

I stayed here for 5 days and I would absolutely recommend this hotel to everyone! Very clean and the entire staff is very nice. Breakfast is good! I have nothing negative to say and will be staying here for all my future trips!

Excellent customer service. Front desk rep was attentive