Very old and tired. Also, currently undergoing renovation on the upper floors

Hotel was clean and staff were very nice and helpful when the ac wasnt preforming well. they supplied us with a fan and even let us switch rooms. we had a nice view of the boat port and got to see all the boats come and go.

Nice breakfast

Although probably on the wrong side of the port for tourists, the hotel was clean, staff were friendly. And easy to get to places with local transport.

I was there three nights, in the whole hotel there was no heating, and the temperature was around 10 to 12 degrees celcius. They never inform that!!! Allways saying we are going to fix it, bu they new from day one there won't be a solution at least during my stay. I've got a terrible bronchitis, still with medications after 13 days! There are not restaurantes near by, the only good thing about this Columbus Sea hotel is the location: near metro, Principe bus station and MSC Cruises.

Hotel is in a good location but needs quite a bit of updating and redecorating. The room itself was OK but the general conditions of the corridors and reception areas needs updating. There were many south Asian blokes loitering around the outside of the front entrance of the hotel and in the reception area - at least 10 of them - in slippers and shabby clothing and those outside were smoking away. Not exactly threatening behaviours but their demeanour and presence left a very poor impression of the hotel as a whole. Yes, there is EUR15 charge for carpark.

When u book hotel and u pay £100 I dint expect to pay £20 for over night parking I do understand payment for parking but not that amount the hotel is not worth the money I have paid never mind paying extra for parking I used this hotel before many times but this it will be my last time there are better hotels for the price and they don’t charge for parking

Good position

The welcome was friendly and helpful and the check in went well. The hotel is a bit old and the decor is rather tired - the carpets need to be cleaned or replaced and there was a bucket collecting drips from the ceiling outside my daughter's room. On the other hand the staff were friendly and looked after us and gave good advice about visits.

“Shabby” doesn’t quite cover the extent of neglect in this dreary hotel. Good points: price (most hotels near city center were very expensive), secure on-site parking, breakfast included eggs. The sheets and towels were clean. This would be a fabulous hotel with new carpeting and a coat of paint.

Stop over to break up a journey - for the price, the room was OK - quiet. Helpful hotel staff.

Very disappointed for a 4 star hotel supposedly! Aged and needs a full remodel. Elevator takes only 2 people at a time

It was an old hotel , not so bad

Hotel was ok. It is rundown but comfortable. Staff is friendly.

Absolutely horrible!

A reasonable hotel, handily placed.

close to the highway, at a walkable distance from the city center and the subway. great restaurants around. great view of the port although the noise from the ferries is very consistent

Hotel was nice and clean, staff was very friendly. Bed was very squeaking and aircond display was very bright woke me up several times in the night

Great Location, amazing view on the port and easy to park. The floors in the rooms could be redone.

The photos on line must have been taken a long time ago as the rooms are well over due for a make over. At 100 euro a night this was the most expensive place we have stayed and is well over priced. I wouldn't stay again and I wouldn't suggest anyone else does either.