The facilities and room were clean, and the staff were kind and very helpful.
Marcela
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Room was clean. Staff members were fantastic! Location is good.
Nicolas
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Gran servicio
Miguel
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Clean room, amazing staff
NAHUM JOSUE
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Clean Roo , helpful staff
Carlos Fernando
with Partner
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
La habitación impecable, la comida del restaurante regular, le falta sabor.
José Antonio
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Muy buen hotel, buen servicio
George
Business and Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Clean room, staff courteous.
Carlos
Leisure
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
My house keeping lady Elvira was so amazing and so friendly, they should hire more people like her 🙏 bravo 👏
Lorena
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Maravilloso el hotel, céntrico, limpio, personal amable, camas como se ven en la foto se duerme maravilloso, tiene todo cerca playa super, restaurantes, antros cerca de playa tortuga si lo tengo que calificar 100/100
Norma
8.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
I liked it in general. Great location and the staff was very nice, but our room had some issues: no regulator for the AC, no matter what too cold, the TV or maybe the remote control didn’t work, and the sink was super slow.
Blanca Cristel
Business and Leisure with Children
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Gracias!
Jesus
Friends and Family Family
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Una experiencia maravillosa muy tranquilo el ambiente, el personal atiende de maravilla, la ubicación es práctica
Luis
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Very nice
Sinuhé
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
Muy limpio el lugar, todos siempre muy amables
Ottis
Leisure Family
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
The Hotel is in a good location
MONICA R
with Partner
6.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Very noisy room. Even though the air conditioning is off, there's a very loud noise from a compressor, which is very annoying.
The restaurant service isn't very good; much of the food was cold.
victor
Friends and Family Family
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
El Hotel Rivoli fue una grata sorpresa en nuestro viaje a Veracruz. Está al inicio de la zona de Boca del Río y a sólo 2 cuadras del malecón (OJO. si quieres ver el mar desde tu habitación tienes que solicitar una habitación en los pisos superiores).
La zona es tranquila y bonita, puedes caminar a restaurantes y cafés o bien salir a caminar por el malecón con una bonita vista del puerto y del mar.