5.8
Fair
From 994 reviews
Cleanliness

6.4

Room Comfort

5.8

Service and Facilites

6.6

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Traveler Reviews London Elizabeth Hotel

Number of reviews per page
20
40
Top reviews
Daniel
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Awful hotel. No respect for guests.
Felipa
icon-Leisure
Leisure
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Dusty books tel not working curtains old& falling apart Staff moved us out bec of leak ?to another hotel
Imelda
2.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

We don’t stay
Verified traveler
4.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Hotel and room very tired and dated. In dire need of a refurbishment. In its current state, at a push it should be rated 3 stars but definitely not 4.
Reginald
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Hotel is really run down. Great location. Bathroom door wouldn't shut, elevator was horrible. Room wifi is worthless
Verified traveler
8.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Great location. Comfy beds. The decor needs updating! Not the best breakfast but the staff were lovely.
Peter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Just needs some TLC and face lifting. Bathroom door (room 111) would not close. Otherwise very nice experience. Would stay again.
Richard
icon-Business
Business
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Decent, clean place with character and well situated - would stay again.
Graham
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Website photos bear no resemblance to reality, does that make Expedia complicit in misrepresentation. I was guided by the photos on your site, should have checked Trust Pilot, so shoujd the trade. Bedroom awful, advertised amenities not there: restaurant and bar. Every other person staying there complaining. Noisy room, no double glazing and next bedroom residents not noisy but we could easily have had a conversation through the wall. Disgusted.
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Navid
icon-Business
Business
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

I have a conference at the Royal Lancaster and this hotel was just a few hundred yards away - so convenient! Only issue was that breakfast was at 7:30 but I had to be at venue for 7:00 ! Other than that was a comfortable stay and would stay again!
Vitaliy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

It was very very warm inside. Very nice !!
Sajid
8.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

The hotel is in a good location But inside is very out dated and the bed is very uncomfortable and the bathroom is very out dated Breakfast is very simple no hot food
Gillian
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

I was very disappointed with this old & rundown hotel. It was substandard with very little heat, broken tiles, holes in the carpets and furniture. The front desk clerk was less than helpful & no early check-in allowed. The location is good, the bedding seemed clean, breakfast ok. Not good value at all.
Verified traveler
6.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

Hotel is loacted near rhe city center so its accessible to go near the tourist spot. comfort room is a mess. Bed is uncomfortable. Heater is not functioning well. Breakfast is fine
Sherrie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

It was really close to the tube station. Staff were lovely. Room was clean and I had everything I needed
Allan
4.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Nice couple of days in London , but this hotel did nothing to boost the experience, Somewhere to sleep and pretty well located but that’s all I can say really …..
Colin
6.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Ok for the price
Samson
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

People very friendly but it’s the worst condition hotel I have ever been in
Eric
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Great location. Hotel is right next to Lancaster Gate underground station. The hotel is showing it's age, and many would say it needs renovating. But for me, I like stepping back in time. It was clean, comfortable, friendly staff, and decent value.
Grant
icon-Business
Business
2.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Welcome was lacking any warmth, the hotel is in poor condition and dirty, the external area bares no resemblance to the photos on Hotels.com and desperately requires redecoration. Interally the bathroomwas the worst I have ever stayed in, old, broken tiles, since, bathseals really bad, wonky lights, threadbare carpet. was not worth £130 a night
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