Overall Ratings & Reviews Americas Best Value Inn Houston Heights at I-45

Rooms did what was required, but never have I experienced such from incompetence from a check in team.

Watch-out for front desk personnel and wanting your signature on a form and demand you don't date it. Then they refuse to give you a copy. If you ask why, they become annoyed. The room stunk of cigarettes even though I specifically paid for a non-smoking room. The room was "NASTY" to say the least. Blanket had a cigarette burn, sheets stained, a chair that was stained all over, stains on the wall, etc. I definitely would not recommend this place.

It was a great stay.

Just AC wasn't working right was hot

Very clean I li ke tha

2 block (5 minuet walk) to nearest bus stop. Not bad. Not much selection for food within walking distance. Whataburger across street, but that was about it.

The person that check us in was on the phone personal call so he didn’t speak but I did see they had drinks and snacks to purchase. The room was spacious very the tub wasn’t completely clean and the tv had minimum channels I checked out at 6 am overall my experience was 5/10 no too bad no horrible either

Hated it so much we checked out 24 hours early

Great

Was good enough if you are on a budget.

clean and nice stay

Very good service, easy access to freeway and many good places.

The staff were very professional and helpful. The othher tenant's were respectful and quiet. Nice place to stay

Very bad customer service, Unsafe, front desk representative open my door without knocking before, not even 11 am to let me know it's almost a time for check out.

Nice owners

It was very quiet and clean

For the condition of the room.. I really really wanted a refund. I stayed there one of the cold nights .. they didn’t have a heater in room… and a huge gap underneath front door..saw a couple roaches .. it felt like a make shift hotel like if it was bout in a auction and they just desided to play hotel owners.

My stay at Americas Best Value Inn Houston was fantastic! The rooms were clean and comfortable, with a particularly cozy beds, and the staff were friendly and helpful throughout my visit.

Really nice customer service

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