Overall Ratings & Reviews Garden Playanatural Hotel & Spa - Adults Only

A perfect location for a 'getaway from it all' holiday but with a complete range of facilities and activities to hand. The staff were so welcoming and friendly, always a sign of a great place to stay. The nearby beach and marina were very photogenic.

Vi har været meget tilfredse, dog ville vores rating være endnu bedre, såfremt hotellet havde undladt at spille høj musik udendørs helt frem til kl 23. Det afholdt os desværre fra at benytte altanen i det omfang, som vi ellers havde ønsket. Hotellet oplyste på vores forespørgsel, at det var en del af konceptet!

Excellent hotel, friendly and helpful staff, clean premises and well equipped, good sized rooms. 2 swimming pools, a gym, good food options and plenty of free car parking add to the positives. A good hotel all round with lovely beaches nearby and the national park to walk in. Highly recommended.

Wunderschönen Hotel

El hotel está bien y es cómodo. El personal es muy agradable. Cuando dejábamos alguna toalla para ser cambiada, no había ningún problema. Como peros, las de la limpieza de habitaciomes hablaban alto desde primera hora y por primera vez, porque nunca me había pasado, las sábanas de las camas no se encontraban muy estiradas. Pero la sensación general es buena. Es la segunda vez que venimos.

Stayed here with my wife and her 2 kids. We real enjoyed staying here. Staff are great. Food good. Pools are great too. Although a little bit of up keep around the pool would be good. Some of the edges starting to look rough but nothing serious to complain about. Odd rules about pool towels having to leave deposit in cash not credit/debit cards. We thought a bit odd. Used the tennis court each day. We were supplied with balls and even a couple of spare rackets so we could all play.(no charge) same with table tennis which was nice. All in all very good. Would happily return

El hotel es agradable, el mango de la ducha no tenía presión porque se escapaba el agua por otro lado, debería revisar estas cosas. No ponen extras en el baño, el secador antiguo. El desayuno normal, zumo y café de máquina. Retirado de la zona de restaurantes y bares si quieres salir del hotel. Te ofrecen un servicio de taxis a 15€ el trayecto (muy elevado para la distancia que hay que recorrer 2,5km). Preferible llevar el coche, hay P públicos muy bien situados. Por lo demás bien, habitación amplia y austera, buena luz. Personal agradable y ambiente tranquilo. La piscina muy bien y el bar accesible si quieres tomar algo en la piscina.

Staff friendly but the rooms are becoming very dated and when you look closely all areas of the resort are looking tired and in need of a refresh. Had to repeatedly ask for refreshments to be topped up. However the food was ok, not amazing but plenty of choice, the wine choice is very limited and over priced 3 x that of supermarket prices. Spa treatments and staff very good, I went there a number of times and felt very comfortable as a male on their own. Plastic cups not great at the pool bar but understand why however these are tired and could do with replacing. Aircon in the rooms is weak and has an odd smell. Excellent views across to the marina , plenty of onsite parking that is safe and secure. Good water pressure and plenty of hot water for a shower. Good food choice. Plenty of loungers Quiet and relaxing In summary would I stay here again, probably not due to personal preference but it is quite comfortable and nice place to stay.

Hotel muito agradável, bem localizado destacando-se a simpatia e eficiência de todo o staff. Recomendo vivamente este hotel.

Pessoal simpático. Comida muito boa. Serviço rápido. Limpeza diária dos quartos muito deficiente. Almofadas decorativas a cheirar a suor. Chão a meu pedido para ser limpo de melhor forma resultou nas fotos que anexo. Sentido de Limpeza muito baixo. Banheiras sempre com cabelos dado a falta de rigor na limpeza.

Mim surpreendeu para o melhor , as condições e a vista panorâmica do hotel , o jardim tudo muito bem cuidado e lindo !!!

El complejo es excelente, la comida genial, el servicio espectacular, las instalaciones un 10. Las habitaciones muy amplias cn balcón, mucho sitio para aparcar. Solo tiene de pega que está un poco lejos de la playa y apartado de todo, no hay tiendas, restaurantes, etc. Esta perfecto para desconectar de todo y tener una estancia de relax

The only problem we encountered was during the check in. They said I should had called them informing I was coming with a pet, I told them it was not explained on the web page, they seemed annoyed with me bringing a pet, I had to show them the HOTELS.COM page were they say pets allowed* They also wanted too much information from me, I told them I have stayed in hotels throughout the world and all of this info wasn't necessary. After that the hotel is really clean, personnel very friendly, great location, excellent swimming pools and excellent buffet breaksfast! I would go back!

Room was of an excellent standard with wonderful sea and river views, out side areas and the two pools are large, clean and plenty of sun loungers for all guests, Reception services were poor, lacking in customer care, had a taxi booked that was one and a half hours late to the airport,then headed to wrong airport, not drivers fault, he was misinformed by the reception staff , no towels in room for two days despite complaining to reception on first day and half way through check in, the receptionist stopped serving us to deal with another dissatisfied customer. Food in dining room was warm not hot at breakfast and lunch and staff desperately need customer care training. Plenty of food choices and it can easily be rectified with staff training. The only exception was Maria at the poolside bar, she was polite, friendly, customer focused and bi-lingual and a credit to the establishment.. Tips on area Walk to town of El Rompido, 15 mins, turn right at the bottom of the hill and carry on straight , great bars and restaurants, don`t use bank machine in square, charged 12 euro for a 250 euro withdrawal

The exterior of the hotel is good but the room had some damages. Bathroom with Broken stone, with bad smells, mini bar not working. For a 4 stars hotel in my opinion this is not acceptable. The breakfast was good and I had a meal in the poll and it was good. The playa natural is very cool, but is not property of the hotel. You need to walk 15min in order to access the beach, and take a ferry boat to go there.

Great place. Transport to other areas could be better but otherwise great

The place is very luxury.Missing Fine-Dining Restaurant . They have only buffet style.

Location and food services were excellent. Area around the pool could use some improvement. Front desk staff were also very helpful and very friendly.

The hotel was fabulous. You had to drive to get to a restaurant other than the hotel restaurant but we wanted to see the town anyway. The room was terrific with a beautiful view of the ocean. The swimming pool was great. This was our first time in an adult only hotel and we loved it. We would highly recommended this hotel. It is off the beaten path but worth the trip.

Lovely hotel but bit far from local bars and restaurants. Also wine was horrible think they was giving cheap wine to all inclusive but we was paying for it and was horrible