Breakfast was great... Good experience

Lovely relaxing stay, staff were friendly and helpful, nice atmosphere and views, great massage from Kirsten.

Yes

Everything was great at the hotel from the first day to the last.

Have stayed here 3 times now and everything about the hotel is fabulous from the service ,food ,freindleness ,thet cant do enough for you

Very unclear on what was paid for and what wasn’t. Pool towels you needed a separate card. Drinks were not covered? I was charged for water two nights at dinner. It was not clear and no one was helpful in answering questions.

The stay was perfect

Excellent hotel resort. Lots to do. Mostly included in the price. However, you have to pay extra for spa pool , tennis and more well known drinks. By the pool we were sometimes pestered by flies. Don’t let them stay on you as they bite!!

The view of the airport was unique and fascinating, watching the planes come and go without being disrupted was a daily entertainment! The view from our room 419 was superb, sun, ocean and pool view. On avery clear day, you can see Tenerife and La Gomera. The convenience of access to transportation, Santa Cruz and many excursions. All so close. We strongly recommend a car to access this beautiful but very mountainous island. There is no driving in a straight flat line! We found the food varied and generous but you had to make it early enough at meal times to get best selection. On the other hand, the dining room’s acoustics or lack there of made eating or dining a less than romantic experience… say, cafeteria with wine and noise from constant table clearing, supply carts on ceramic….hum…. the food was tasty though and well worth the aggravation. Staff smiling and efficient and we will miss this great deal for a pleasant affordable holiday on La Palma

Room had an amazing view, meals with room were great and the area is fantastic!! Only downside was the room was a bit older and the bathroom had water damage.

The food quality seems quite mediocre and the pools are somewhat chilly.

The front desk staff are extremely unfriendly and their manor is very unkind! I have informed them through Expedia.com 2 months ahead of time that I need to arrive at their hotel very late at night and requested for a reserved parking space. When we arrived at this hotel at about 9:00 pm, they did reserve at least 6 parking spaces, but their manager refused to offer any of them to let us park. He ordered us to park at the street at least 200 meters from the hotel. The next morning, I found out that there was not a single car being parking in those 6 reserved spots!

Excellent value for money in a lovely setting, the half board buffet was good quality. All staff were friendly. I stayed after getting off a cruise and was allowed access to my room at 10am, this was really appreciated. Would definitely return to the hotel. It is beside a beautiful beach and lovely coastal walk.

Was good, noisy corridor outside room

Should not be a four star hotel , very dated, carpets ripped and stained, room furniture old room was smelled, fridge rust stained and the bed mattress was so hard i could feel the springs worst bed if you don't like extreme hard beds! No tea or coffee or kettle in the room just a coffee machine with no pods supplied. Overall i wouldn't stay there again and wouldn't recommended it to anybody.

H10 is a large hotel about 5 min drive from the airport. On arrival the receptionist dealt with my booking whilst also talking on the phone to someone else (not very professional). My room was on the ground floor and could hear music from the bar area. Dinner and breakfast was average. Limited choice and the hot dishes were only warm. I was on half-board and surprised that no drinks were included for dinner.. not even water!

Overall great hotel

Needs introverts to be a real 4* hotel

Pleasant staff. Good location very near airport- used public bus. Shops nearby. Handy for local buses to access different areas for walking routes. Spacious, clean and comfortable room. Nice hot shower. Varied meal options with buffet style dining. Only criticism is food not always very hot. Experienced this before on continent.

Great as always!