Everything was amazing, the views, the tidying and the stuff very lovely and helpful! Definitely i will be back!!

We had a great stay at this resort and would definitely recommend it. The rooms were clean, and the staff were always friendly, welcoming, and happy to help. The customer service was excellent from start to finish. The only small negative was that the mattress could have been a little more comfortable, but it certainly didn’t take away from an otherwise wonderful stay. The location was perfect for us—not right in the middle of the busy tourist area, but close enough for a pleasant walk whenever we wanted. The pool was fantastic, and we never had any trouble finding available sunbeds. We booked the half-board option, and it was well worth it. Both breakfast and dinner offered a great selection of fresh, delicious options. There was plenty of variety, so the meals never felt repetitive. The fresh bread and dessert selection were a plus! Tenerife is absolutely worth visiting. If you’re planning a trip, make sure you visit Mount Teide, explore the stunning Masca, and spend a day at Siam Park. The island has so much to offer, with beautiful scenery, great weather, and something for everyone. We had a wonderful holiday and wouldn’t hesitate to come back.

Room was just okay, Tv didn’t connect to WiFi and ‘wasn’t supposed to’, despite being a smart Tv… not allowed to smoke on the balcony so when people were smoking anyways there was buds left on the floor in front of our balcony, the outside was lovely just the room was disappointing.

This is a great four star hotel in a quiet area. It is fully contained with very friendly staff. We have been multiple times and really cannot fault it.

The staff were lovely, i absolutely loved it ! I will come back for sure

We had a great experience!! Very clean hotel with beautiful view, access to the beach. Across the hotel there is a shopping center with two very good Italian restaurants.

Was offered a up grade When w e got in the room it was overlooking a building site Some carpet thread bear

Only one hot tub and it was inside the spa area and not warm. Staff was friendly but information provided was conflicting.

Great location, poolside, lobby. Breakfast and dinner were fine for 4 days; might have become repetitive thereafter. A little petty to charge for pool towels and use of safe.

Room was tired in need of maintenance. Balcony door lock broken and toilet needed fixing.

Dirty and dated accommodation, rude staff. Would not recommend this hotel.

It’s well run, well managed, and very relaxing.

Room nice...food selection limited...very noisy at night....can hear everything in next rooms

The hotel, was very spacious, welcoming and clean. Staff were very pleasant and helpful. Pool area was spacious and clean, couldn't fault the place. Great for families. My kids a older now and found plenty to do while on site and in the surrounding areas.

Room was pleasant but not spotless. Grounds are lovely and food and drink reasonably priced. Good quality large and varied buffet breakfast.

Privilege is a must. Sky bar is exceptional and overall additional amenities are worth additional cost.

When we arrived we were really impressed with Lobby and pool area - it’s a beautiful hotel. Check in had quite a big Q - not sure why they haven’t introduced on line check in as that would have made the process quicker. Rooms are a little dated but very clean with plenty of storage. No water in the room and we didn’t see any water filling stations - which is disappointing for what we paid. There’s loads of sun loungers and a lovely heated pool - we had to pay a deposit of 40 euro for pool towels which I think is a bit much I’m sure guests staying in this hotel are not looking to steal the towels - haven’t experienced this in similar hotels elsewhere. We were half board - food was ok - breakfast was best but we never tried dinner. Overall the location is great - the staff are lovely and the pool areas are really nice!

The staff offered an excellent customer services

The hotel and grounds are beautiful. My first room was exceedingly average - aging decor, smell of ?old cigarettes lingering, some mould in shower. I reported in the morning that there was an issue with the shower water going hot and cold, reception staff were really helpful in upgrading my room which was much better. However, there were ongoing issues with shower also in new room not being very hot - I must have made seven phone calls in total to reception.

Absolutely beautiful settings and the staff cannot do more for you! The only thing that I haven’t experienced before being all inclusive is that you have to use the same pool towel for the duration of your stay unless you pay €1 per towel per day to change it. Other than that highly recommend