Staff were pleasant and welcoming. We checked in quickly and were given earlier access to our room. We have stayed there before in a Marina view room, floor 3, which was lovely. This time I made the mistake of booking a city view room. We were on floor 1, facing the street. The traffic noise was awful and fairly constant. We couldn’t have the window open because of the noise and the hotel policy of no air conditioning in winter months meant it was too warm to sleep well. The room itself was fine. Comfortable bed. Very clean. Good shower room. Breakfast was included and was very good. Plenty of choice. Just avoid city view rooms!

Great location, good pool and sauna, very clean

We were so happy to swim in the indoor heated pool and the lovely warm sauna was perfect after a day of exploring the old town. The breakfast we received as we waited for our taxi to the airport was delicious . Perfect location, great staff, comfortable bed!

This hotel was absolutely beautiful. Reuben on the front desk was so helpful and very friendly. Our room was beautiful and the buffet breakfast was superb. Loved everything about it will definitely go back

Very good location nice big room with view of Old town and Marina.

This was our third visit. Good location and close to everything. Trip slightly spoiled as the usual hotel policy had been a free bottle of wine, left in the room for stays lasting four nights or more. Since we stayed for five nights we had thought a bottle might be waiting. When we checked out we queried whether the this was no longer the case. Reception informed us that we should have received a bottle. They then had an extended phone conversation with house keeping. And said as we booked with Expedia- no bottle. I needed to get to the airport and didn't have time to challenge. However we won't be staying here again.

Site dé l’hôtel à proximité de tout à pied et superbe vue de la ville et marina

Great location and breakfast but the room was dated and smelled like sewer. The ac did not work and the construction next door shook our room.

Clean rooms,great helpful staff.Wonderful breakfast room with a piano player. Hotel is in a great location on the harbour.

Would’ve gave a a higher rating for this hotel it is beautiful. When I asked to switch rooms because the elevator was way too loud, you can hear it going up and down and we didn’t get good sleep, they said there was no rooms available. within a couple hours. different couple ask for a room change and they received one.

Comfy beds. Good black out curtains. Room needs a chair by the little glass table. Good number of hangers. Good number of drawers to stow clothing. No obvious luggage rack. Opening a suitcase on the floor is awkward at my age. Opening up on a dresser top is rude and disrespectful. The tv remote is an unfamiliar style and not particularly intuitive so printed instructions would be appreciated. Safe is accessible and instructions are clear. Have stayed here before and will happily return.

Very uncomfortable pillows and breakfast staff in restsueant were all miserable and never saw them smile.

Lovely hotel, attentive staff

Beautiful place. Central to everything. Cashpoint right outside. Lovely views over the harbour. Pleasant reception area and helpful staff. Spotless room and bathroom. Would definately use again and recommend.

The room and bathroom were very clean and comfortable. The breakfast had lots of choices. Staff were helpful.

Returning customer. Great location - grab a marina view room! Lovely clean rooms, great staff, and love the resident pianist which adds a classy touch. Will be back.

We enjoyed staying at the AP Eva Senses Hotel - Faro, but they do have numerous problems that need to be addressed. First, the positives: great location, helpful front desk staff, clean rooms. The negatives: Very small rooms, no individual air conditioning or heating (it is all controlled centrally - to cool off they tell you to open a windown or door!), very rude/unprofessional bar staff (both bars, 5th floor and ground floor, have very untrained and poor customer service), filthy/nasty bar tables and bar counter at 5th floor bar (had ants running all over the main bar). The bar staff and bar facilities need serious work!

Room was clean and comfortable. The room was very stuffy / warm and since it was February i was told no A/C available try opening the door.

Room was a bit tight, but the view was excellent. Only 1 elevator was functioning

Very nice hotel, staff were friendly and helpful. good breakfast. Nice pool and spa. Good view. Good location.