My son and I spent 22 days here enjoying all the football, foot volley, Açaí, Roxy, Marcacana tour, Copacabana and Ipanema Beaches, Christ the Redeemer, Urca Mountain, Sugarloaf, Lapa Steps, Roxy, Brazilian culture and more! The hospitality and helpfulness of the desk speaking Spanish, English, and Portuguese was awesome. Housekeeping kept our stay clean! Thank you for sharing your country!

I felt very welcomed and there's very good customer service by the front desk and room service. I felt safe. The doormen and security are also very friendly and helpful. Front desk told me that they do charged an extra guest fee which I thought was very strange because the guest was visiting me and not staying over with me, but I was also told that this is something common in Brazil. They were nice and made an exception for me because I had health issues and needed a guest to assist me with my health issues during the day. So I was not charged an extra guest fee and they were very friendly. I would definitely stay here again due to the location, safety and cleanliness of the hotel. Beds are comfortable and you have your own air thermostat which is also great. I had a slight beach view which was a treat. I enjoyed my stay. Photos of the king size bedroom was accurate and the bathroom had a great bathtub and lots of space on the counter for your toiletries. I was always answered promptly and treated with smiles. Even the housekeepers were excellent and nice.

Great location, hospitality was amazing

Nice hotel, but very robotic staff. I thought they were AI generated..

The Windsor Martinique is a charming, slightly older-style hotel a few steps from Copacabana beach. The staff were extremely professional, welcoming, and friendly. I stayed for nearly two weeks at the property, and throughout my stay I found them to be accommodating and helpful at every turn. This hotel is clearly popular with tourist groups from all over the world, and they managed the flow very well. My room had powerful AC, the cleaning crew visited every day, and the water pressure was great. This is the sort of hotel you see in Paris, Rome, or any other top-tier destination city. In terms of the location, I found it extremely convenient, near both Copacabana and Ipanema beaches, and an entrance to General Osario station, it was in an ideal location for public transit or walking (and uber rides were also a great option). For those concerned with safety, I never felt unsafe walking around this part of Copacabana or Ipanema, even at night (it felt comparable to the Times Square in NYC). The area gets much quieter after 11PM and I would recommend using common sense in venturing out at night, stick to areas with more people, like the ocean promenade. We opted not to do the breakfast option, and if you are a budget traveler there is a great juice stand across Av. Nossa Str. de Copacabana and several smaller cafes and breakfast place, we liked Drop Coffee and Panadero. Enjoy your time in Rio, it is an amazing city with amazing people!

Staff unhelpful, telephone in room didn't work (couldn't call reception) and was very dirty. The safe in the room was broken and was not fixed. I will not stay in a Windsor hotel again.

Nice hotel in a superb area, a few steps from Copacabana Beach. The staff is professional and courteous.

just back from a Wonderful Stay at the Windson Martinque Copacabana. Just steps from the world famous Copacabana Beach where i spent every day enjoying the warm temperatures and lovely sandy beach. We were all greeted by wonderful Customer service at the hotel. Everyone at the front desk were fabulous. Marcio Andrade and Gabriela Martins checked us all in and explained everything we had to know about the hotel and the area. Both are complete professionals and were a great help while we were there. Gabriea arranged all of our tours to Christ the Redemer and Sugarloaf. We had the most fantastic guide his name was Gus. These two tours are a must. The breakfast buffet is perfect, There is something for everyone, all fresh. All of the employees in the restaurant were great and always helpful. The bellboys in the hotel were also terrific, They were always there to help us and spoke english. Security also always present and always greeted us when we returned from out night out. Next door is a money change store. make a left at the corner and we had a good souvenir store and also a grocery store. Also a really nice buffett The outdorr grill. This is a Fantastiv Hotel to stay at and filled with wonderful professionals. Hopefuly soon i will return to this Wonderful Hotel, Thank you everyone for making my stay so memerable and hope to see all of you real soon. LANCE

We loved our stay at the Windsor Martinique. The staff were wonderful. Very courteous and willing to assist. The dining room staff were efficient and a high level of service was delivered. The hotel had everything we needed and more. Great location close to Copacobana Beach.

Good

Excellent location and staff service

Staff are very friendly and helpful. The location is close to the beach, restaurants, and shopping.

very good location , close to the beach , can easy to shop and eat.

Great, English-fluent staff! Located in the heart of the copacabana

Excelent location, very clean, the staff was very cortious and polite. Everything aspect of the hotel was more than we expected!

Friendly staff…efficient room cleaning and clean everywhere

Great hotel for the cost. Staff is very friendly and they make us feel safe. Room has all you need. Just need to improve the TV picture. It’s impossible to watch anything.

Near the beach, good rooms, hot showers, kind people.

Friendly staff

My stay at the Windsor Martinique Hotel during Carnival week was a memorable experience, thanks to its excellent location, comfortable accommodations, and attentive staff. From the moment we arrived, we were greeted with warmth and professionalism, setting the tone for a pleasant stay. **Check-In and First Impressions:** Our check-in process was seamless, thanks to Vladimir at the front desk. He was kind, thorough, and highly professional, clearly understanding the importance of hospitality. His welcoming demeanor made us feel valued as guests right from the start. The hotel’s entrance is always staffed with friendly faces, not only to greet guests but also to ensure security, which added a sense of safety and comfort throughout our stay. **The Room:** Our room was spacious, clean, and well-appointed. The bed was exceptionally comfortable, ensuring a good night’s sleep after long days of exploring Rio. The bathroom was modern and tidy, and we appreciated the amenities like the in-room safe and small fridge. However, it would have been a nice touch to have a coffee maker or electric kettle in the room for heating water for tea or instant coffee, especially for those early mornings or late-night cravings. **Housekeeping:** The housekeeping team deserves special recognition. Their attention to detail was impeccable, and they maintained the room spotlessly throughout our stay. These hardworking ladies truly went abo