Overall Ratings & Reviews Holiday Inn Express & Suites CEDAR FALLS - WATERLOO by IHG, an IHG Hotel

There were not any fresh towels for our second night- only one bath towel. I was supposed to get an email to sign up for the rewards program and I didn’t, so I signed up on my own. I was told I would get the points for our two night stay on July17 and 18. How do I get the rewards points?

Great place

A good warm breakfast.

Beds were comfortable! Clean hotel.

Business - hotel not to the normal Quality of a Holiday Inn I have stayed at multiple across the county weekly for business. Dirty and cheap. There was not even soap in the bathroom to wash your hands - that’s how cheap this place is no tea or coffee options in the room also. For the price I paid $150 a night I felt ripped off in honesty. Was told management had taken the decision to remove tea and coffee from the rooms. Honestly price should be $72 as put it at the same level as a motel 6 or super 8 but at least they have tea and coffee. Bathroom also needs a good bleach perhaps too cheap to buy that - pink mold in bathtub - bring your flip flops if staying here. Won’t stay here again. Cheap skates.

Extremely clean, quiet, comfortable stay. Standard continental breakfast. Friendly hard working staff.

I only needed a one night stay because of the storms. I felt safe and secure in this hotel. It is very comfortable.

Very kind and helpful staff at check in

The tvs didnt work 😔

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Good option for business travel with breakfast included.

Clean and convenient.

Staff was great! With sports teams staying same nights as is, the staff was on top of keeping breakfast stocked and tables cleaned.

Staff was delightful.

Great location. Close to downtown which is lovely with good food and drink. Very clean area.

Clean and friendly

Great hotel

Our room was missing some ceiling spackle from a leak above, but other than that it was ok

This hotel met our needs very well. The service at check-in was great! Room was clean and spacious. I had to go to bed very early to get up and get on the road by 3AM and heard very little noise from the hallways.

Easy access