The room was very big and clean. Was including 2 rooms with sliding door in between, 2 bathrooms. Staff was polite and helpful. SPA and Gym are very good! Coffeemaker with capsules was in our room which is not typical for Turkey. Cons: The parking lot is really small for this size of hotel. Many cars were blocking each other. The beach is small too. Restaurant has a big choice of dishes but non was WOW! It's clean, well organized but "no spirit". Maybe it's just me... We were kind of unlacky. Our room was facing the stage where musician was performing from 21:00 to 23:00. My kids couldn't sleep. Keep it in mind if you planning to come with kids. Overall I would recomend this place.

Yes staff the room and everything was great . Thank you

Location and staff

Friendly Staff and clean place.

This is our third time staying in this hotel it just getting better and better anytime we come here. Excellent stuff excellent food beach everything nice to say about this resort will be back.

Great place for a family vacation. Amenities, food, and staff were great. There are slides for kids. Lots of food options and is located in a convenient place.

Customer service is amazing . They really care about customer satisfaction. Food options are great as well. The chef is the best and provides extra care.

We had prepaid for three adults, but unfortunately one of our friends couldn’t join us due to health issues. While we didn’t expect a refund, we hoped the hotel would offer a small gesture such as a room upgrade. However, the request was denied with the explanation that the property was 98% full — something that didn’t seem true, as the hotel appeared to be only about half occupied during our stay. We had stayed here a few years ago and were disappointed to see that the quality of the food has noticeably declined since then. On top of that, we were unable to get a reservation at any of the à la carte restaurants, as we were told our stay was too short — another frustrating experience. Sadly, the lack of flexibility and poor customer service made it clear that guest satisfaction and loyalty are not a priority here. We left feeling disappointed and unlikely to return.

Excellent property with incredible staff.

Nice concerts after lunch. Great kids program. Staff were super friendly.

A fully integrated resort. The resort is luxurious and very beautiful. The best thing about the resort is the variety of ideal meals from all kinds of foods. The staff and everyone are at your service.

One of the best hotel ever I stay, thanks for your great service.

Luxurus. Food & drinks geeat. Amazing vew from "deluxe suite"

I had a very outdated room, not acceptable for 5 star

Good was great but customer service was not at its best. Please take care of your own race. Service to the Turkish people was awful.

An unexpected delightful stay. I am not normally choosing this type of accommodation but I found the two days relaxing, comfortable and I would visit again.

Had a great time with our large family.

Resort has everything you need from a 5 star. Great beach front and fantastic service from all staff. We loved the water Main issues with hotel which we didnt expect. 1) put our family in 2 rooms instead of 1 we booked 2) one room the balcony door didnt shut properly - the air conditioning didnt work. We realised this at 1030pm and had to get engineers out to fix it. Even after it was fixed the room was too hot to sleep in as the air conditioning wasnt strong enough. 3) the other room had a strong smell of ciggarettes. Despite making complaint we werent offered resolution. 4) dining service was good except one night at Mexican we waited nearly 40 mins between childrens meals and adults meals - children didnt want to wait and screamed as tired meaning we had to leave restaurant. You dont expect this sort of stuff from a 5 star hotel where you spend a lot of money.. Be weary of local shops - one place we accidentally left a bag and returned 5 mins later dishonest staff stolen & wouldnt eturn On a positve note the kids loved the kids club

Nice hotel with good food and service was top notch.

I stay in this place two years ago ,we make decision to come back again this past week this place is a perfect, beautiful five star hotel. delicious food beach and pool area is fantastic. So many activities for adults and children too. Kemer Marina is 5minutes walk booked this place. You not gonna make mistake.beko NY