Staff was professional and prompt to help. Highly recommended
John
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The Hotel was beautiful, well managed, and located in the middle of everything.
Matthew
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The location is perfect. Easy walking distance to Duomo, Accademia, Uffizi, etc. We never even considered getting a cab. The room wasn't huge, few in Italy are, but it was big enough. Clean, comfortable, friendly and helpful staff. Big thumbs up!
marianne
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Beautiful and professional
Verified traveler
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The hotel is beautiful, the room was quiet and comfortable, the staff was very friendly and helpful and the location was perfect. We had a wonderful stay!
George Victor
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The Staff was very Pleasant and helpful. Enjoyed our Morning Breakfasts and the Lovely room we were in. The room service was very efficient & kind.
Lisa
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Ideal location. The staff was so friendly and helpful. The property is stunning. I enjoyed spending a little while every evening in the lobby bar- beautiful! I’m sexy planning my return visit!
Verified traveler
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Service was excellent. Room was quite small with no view; there was building work noise on second morning; no spa
Denise Marie
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The decor is boutique European. Love this! Staff at breakfast and at the front desk were exceptional!
The food at breakfast was not the best, eggs were mushy and runny and you had to pay 5 Euros to have them prepared differently. Not a huge selection of cheeses or pastries.
One evening I went to the bar area to eat a cookie and have a glass of wine. Even though I was planning to purchase my wine at the bar, the bartended would not let me eat my cookie at the bar. Seemed like a ridiculous rule since there was NO ONE in the lobby or the bar at that time. I stayed 7 nights at the Bernini Palace, but this left a negative impression for me.
Overall it was a nice place, good location, friendly and helpful front desk. There are many to choose from in the area though.
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Shreyas
Leisure
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel! Staff was truly excellent, property was well maintained, and location couldn’t be better.
Room was smaller than I would have liked. Should have booked a double. But otherwise great stay.
Sam
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Staff was extraordinarily helpful in meeting all my needs. Nothing ever had to be said twice and everything was as promised The location can’t be beat.
Verified traveler
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The hotel is perfectly located off the plaza, where great drinks and food are located, as well as, the sculpture museum where the replica of David is located.
The staff is very friendly and the hotel is very comfortable. I will stay here again.
Edmundo Michael
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Special praise for Lorenzo, our concierge! Like no other.
Brian
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel was very comfortable and our room was very clean and was well looked after.
Jonathon
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We had a wonderful stat at Bernini Palace Hotel. Amazing location, near Duomo, shops, and restaurants. Very safe area, even at night. Room was large and comfortable.
Patrick
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This hotel is simply the best hotel in Florence. No doubt about it.
Brian
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We visited the hotel in January for a three night stay. The staff was friendly and attentive. The room was comfortable and quiet. The breakfast was wonderful with excellent service. The bar also had good service. The hotel is centrally located near many top attractions.
Sarah
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Fantastico!! Wonderful service by excellent attentive and kind staff. Highly recommended
Laurie
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Conveniently located in the city, we were easily able to walk or grab an Uber to get wherever we were going. Good choice of restaurants in walking distance and a ton of stores. The rooms are sumptuous, although we had to open a window because it got so hot at night. Loved the bar area!