Overall Ratings & Reviews Holiday Inn Express & Suites LAWTON-FORT SILL, an IHG Hotel

10 out of 10. Courteous staff, comfortable room, and awesome amenities. Very pleasant experience.

Clean room easy in and out

The lady working 3-11 shift was awesome!! Very helpful, informative and welcoming.

It was awesome!

Convenient.

Great!!!

Nice room and good location. Breakfast was hardy!

Convenient but tired property

Polite staff at check in, water pressure in the shower is not great but super comfy bed.

Excellent place to stay.

The check in girls (I didn’t get the dark haired girls name) went above and beyond to make sure our girls trip was the best it could be. She needs a raise! She was amazing!

Superb service!

Booked a 2 room suite for 5 people with multiple queen beds and a sofa bed. Was given a room with just a king bed and was given attitude when we requested room to fit us all as per our booking.

there were fingernails on the floor in our room. And the side and bottom of the bed were not cleaned.

I don't think the housekeeper cleaned very well. The day I arrived one of the pillowcases was stained as if she just flipped it over instead of changing it. The sheets were wrinkled as if she just pulled the comforter up. She did not remove empty cups from the table by the bed.

Beautiful rooms and clean

Good location, quick access to Ft. Sill and surrounding area.

I kept having to go downstairs to get my card fixed. Also shower door kept opening and water was all over the floors. The staff helped with the card but the shower was annoying. Staff was really nice though

They lost our reservation. And they didn’t really give a crap. 2 o’clock in the morning smoke alarms went off, never had towels down by the pool. One morning the breakfast didn’t open till 830. Our reservations were for $122 a night since they couldn’t find it at all their records. They told us that they don’t deal with third-party companies which find that absolutely hard to believe but it cost us $210 a night. And after driving 10 hours, who wants to go find another hotel and pretty much all of them were booked anyway.

Room was fine overall. Wall plug-ins were a little sketchy. Fire alarm went off for a few seconds second night. No exhaust fan in bathroom. After showering, the door and walls were completely wet and made the whole hotel room miserably humid. Staff were fine. Booked 2 rooms for 2 nights for family members Army bootcamp graduation. Hotel was close and convenient to base. I would stay again for the price and convenience.