I stayed at the Gran Bali hotel to attend The Alocubano Salsa event, that was being held there. The hotel was good, my room was a twin which i was unsure about on arrival as the room was very warm. Once the aircon was adjusted i enjoyed my stay. My room was clean and very spacious being the end room i also had huge window space and amazing views. The staff were helpful, i had asked the reception to send maintenance to investigate a bird noises i thought were in aircon unit. The engineer came to the room within an hour. I had booked a full board stay, the food was adequate, some nights better than others. There always plenty to eat, and a fair amount of choice if youre vegetarian or a meat eater. Im not vegan so im not sure if that was good. The hotel was big, the lifts were always in use but slow cause the amount of ppl staying.

Terrible

Alot of unfinished work on the balconys and food was terrible

Clean room and staff

Nice

Impressive foyer & lovely reception staff. Great breakfast, English sausages, hash browns & even black pudding. Nice big room although a bit dated. Comfy bed

Great place to stay, I didn't max out the all inclusive, far from, but defos worth paying for it, 3 places to eat that I'm aware of, really nice place, friendly staff, not lots to do around the hotel, I think 2.5 miles to Benidorm centre, nice walk, is bus service as well, outside the hotel though.

It is the second time i come at Bali Hotel. My little daughter loves Bianca from the animation team. A lovely place and a a great spirit from all the people there. The old boss giving presents every night to the kids is such good feeling. He is old an i hope i will find him again when i visit Gran Bali the next years.

Spa was far too expensive, lifts almost never worked, too few out-of-hours check in staff in reception, poor food

Excellent holiday rooms really clean the most beautiful view of sea and pools from our balcony ❤️ the staff from reception dining pool bars housekeepers so lovely and friendly will def go back loved it x restaurant food was excellent so much choice also love the room card payments . You put money on them so you don’t have to carry card or cash you can upgrade for meals on restaurant and drinks at bar for 10% off also ice cream bar great service

I’ve enjoyed my holiday at Gran Bali hotel Benidorm. Cleanliness and comfort. Given a sea view as requested and the view and room were very pleasant Restaurant was clean and staff helpful if needed. Only issue was the long queues to buy a drink in the island bar. Especially in the late afternoon. Only 1 staff making coffees. Cocktails and other drinks taking time before you can be served. I can imagine this will be worse when hotel full. Staff were pleasant though. No signs to say where the spa is . Prices were on display which appeared expensive Entertainment was missing but out of season and we wanted a peaceful holiday. Public bus and taxi to the Old Town cheap. A few miles out or an hour walk. Beautiful and clean beaches and promenade Hot Food as other reviews tends not to be. But there is plenty of choice and plentiful. Especially breakfast was very good.

I loved the hotel, it was beautiful. The staff were very helpful taking my mobility scooter backwards and forwards tonthe parking area. However i was disappointed and surprised that i had to pay €6 a day to park my scooter at the hotel and was not permitted to have in the hotel itself which was difficult to manage as i have very limited mobility and found it very difficult walking around such a large hotel without it.

Lovely hotel on the outside and communal areas but the rooms are very poor and dated. At breakfast everytime i got up to get something my table was cleared including my drinks so had to keep going back to get another one very frustrating

Good location and close to where we needed to be. We stayed in the older part of the hotel, and our room was quite basic but the size was perfect for our family (two adults and one child). Room and hotel were very clean. Checkin was easy and checkout even easier, someone was waiting in the very busy lobby helping direct those who were checking out so we didn’t have to wait in line.

My stay was so good with the cleaner being extremely helpful and the staff having a smile on their face and ready to help.

The design and construction, the views , pool and food was good, maybe cold but fully cooked but doable

We have stayed here before. However, we won't again. It was our minimoon and we emailed but nothing was done, not even a congratulations. The food was never more than warm and not as good as we remember. No information was given at the desk such as you need to scan a QRcode for information and that you could pre-load your card for cheaper drinks.

The building exudes a great sense of space with large public areas and high ceilings. The rooms (we've stayed twice) are similar and have plenty of storage spaces. The beds are comfortable.

Very well run and friendly staff short walk to the beach although down hill. Plenty going on. Would advise to go all inclusive.

Building was definitely not 4star. It is tired and needs updating. The staff were not friendly and welcoming.