Overall Ratings & Reviews JW Marriott Mumbai Juhu

What a fantastic stay. Staff is amazing. I enjoyed my stay very much. Will be back again.

Excellent

*

Overall a good stay

Amazing ocean view. Bruch is elaborate and delish.

Lovely property with excellent service. It's smack in the middle of a very busy public beach and does a great job to isolate the guests from the hustle and bustle of the city. However, the city's aroma does permeate into the hotels surroundings, especially the strong fishy odor. Other than that, looking forward to another visit to the hotel.

Excellent property calm n the hustle bustle of Mumbai clean rooms beach access great shopping

Great place to stay in Mumbai, staffed by great people. Nice breakfast selection.

Excellently maintained. Service was very good.

Great staff

My floor would be flooded with water that leaked from the shower because the door would not close, the temperature dial for the shower would slowly turn to hot on its own repeatedly and caused minor burn on my sensitive skin. The button to turn on the jets for the hot tub was difficult to activate even after a few attempts. I had requested a cold bottle of water from the front desk, after waiting 15mins i had to walk upto the executive lounge on the 4th floor and get it myself.

The check-in process was quite time-consuming. After a long road trip of almost 5 hours, I just wanted to relax in my room. However, I had to wait over an hour because a system wasn’t working. The front desk staff assured me that someone would come and let me know when the room was ready. I waited in the lobby coffee shop for over an hour, asking two people to check if the system was up, but no one responded. Finally, I had to walk up to the front desk with a frown and finally got the room. The hotel is busy and popular, but I feel that over the years, it has lost the service it is known for.

We had a wonderful stay- the facilities, ambience, service and food were all of top quality.

we were very well looked after - thanks to the front desk and management team

Very comfortable and quite place. Amazing breakfast spread.

I found the bedrooms requiring updating.

Excellent location! Clean rooms. Superb breakfast! Friendly and helpful staff.

Good experience 👍

Very attentive staff. It provides a much need refuge from the outside world. Shout out to Jude. He was excellent.

Highly professional courteous and respectful staff!