5.8
Fair
From 208 reviews
Cleanliness

6.4

Room Comfort

6.6

Location

8.6

Service and Facilites

6.0

Traveler Reviews Riadh Palms Resort & Spa

Number of reviews per page
20
40
Top reviews
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I have being there many times. This time i was suprice over the good food. It’s a very nice hotel for children. Our child 2 years love the pool and the disco for children🙂. I hope we can come back again next year.
Karim
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Never again
Noreen
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

nice hotel for families
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms are dated needs upgrading
Brian
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

When arriving too the room as from seeing from the photos it looked like the room hadn’t even been cleaned broken tables and chairs. My partner is there for 56 days in a room and the man on reception refused to sort out me attending and only paying for the food and took In with partner she refused this but when I arrived the man on revelation said this could be done. Poor communication and a poor cleanliness
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abderrahmane
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice place
Samyah
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing experience
Nazam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Very pleasant. A little surprised to pay the "tax" at reception. Facilities all functional. No problems
Neshon
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Location close to Sousse city centre was nice and we enjoyed the walk out to the beautiful pool and beach. Staff at reception were all extremely unfriendly barely looked at us for the several interactions we had with them
Kevin
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Un gros problème au niveau des différents bars et restaurants avec le service car il n’y a AUCUN verre à notre disposition sauf gobelet à café en carton pour boire une bière ou apéritif !! Le comble était la réponse des serveurs qui nous disaient d’aller acheter un verre au magasin pour être servi !!!! Au restaurant le même problème pas de tasse pour le petit déjeuner des assiettes au compte goutte Le directeur de l’hôtel devait investir dans la vaisselle au lieu de se mettre plein les poches Du coup les clients ralent et le personnel est mal agréable Heureusement que le cadre est beau et la plage propre En tout cas c’est une mauvaise expérience dans cette hôtel Je déconseille d’y aller sans une remise en question de la direction
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Wissem
2.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

No good hotel never come back
John
icon-Leisure
Leisure
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Rooms need upgrading badly
Maureen
icon-with Partner
with Partner
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

No tv remote in the room. The sink in the bathroom was blocked. On checking in was asked why we had a quad triple room as there was only 2 of us and they had to be shown there was only 2 of us not 4. The entrance is beautiful. The rooms lack attention.
Verified traveler
2.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

The hotel is well located and very affordable but the receptionist is the worse receptionist I have ever seen in my life. Slow and unprofessional. Many clients are standing or asked to wait for 30/45 minutes until he found the reservation. Despite confirmation from Expedia showed by many of them...he is not not busy but he asked customers to be patient for 45 minutes...other hotels in Sousse provide an email address and ask customers to forward confirmation received by emails to the email address... elsewhere in Sousse, the check In is fast. He gives a bad image of an hotel despite working for an hotel which is well located, very affordable and well equipped...customer service is the only star making an hotel shining!
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Verified traveler
6.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

The hotel is very well located, very affordable, offering all amenities you would think of...the only issue is with the very very poor customer service level, from the parking to the receptionist via employees working in the restaurant...such a waste as the hotel is very well equipped and very affordable
Mehdi
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Please don’t choice this hotel it’s terrible choice
sami
icon-Business
Business
4.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

It wasn't good, the beds were full of insects (ants). We couldn't sleep well
Reantay
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Overall a really nice stay, the strip and shopping area is walkable distance. Sadly my room was dirty and full of sand when i arrived, and when the cleaners would clean the room they would only replace the towels and make the bed and not sweep/ mop the floor
malaurie
2.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Très très déçu de mon expérience dans l’hôtel Riadh palms. L’état de l’hôtel est très dégradé, les chambre sont sales et pas fonctionnels (la douche était cassé, l’eau ne s’écoulait pas) La climatisation ne fonctionnait que à certains endroits de l’hôtel Et l’hôtel était surchargé, nous devions faire la queue pour tout (repas, boissons, snacks …) Nous avions réservé cet hôtel que pour deux nuit, et s’était déjà trop, nous voulions partir avant même la fin de notre séjour. Nous ne recommandons pas du tout cet hôtel, meilleur temps de mettre un peu plus d’argent et d’avoir un hôtel convenable et profiter de la beauté de Sousse
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Mariem
2.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Dirty No AC I just stay 1 night and it’s horrible
Number of reviews per page
20
40