This is a relatively nice hotel. The rooms are good and amenities nice enough. The one problem is the staff, they were mostly inattentive and rude. I asked for and received a one hour late checkout. At exactly the original checkout time, cleaning staff came knocking—three times in ten minutes. When checking out, I mentioned this to the front desk person, he told me I didn’t have a late checkout, that he was the front desk the whole morning so there was no way I had called. When I told him that I had called, he said that wasn’t possible, but that he wasn’t going to charge me an extra charge. I don’t think I’ve ever been called a liar before.