Reception staff were epic and helpful

Suite was perfect for us - we were upgraded to something a bit larger to help with our requirements. No complaints, comfortable beds, everything was perfect. Only one issue - not the hotel’s fault - partners that came in late one night and slammed the doors and talk loudly at about 2:30am! But you can never predict your neighbours when travelling - and it was short lived! We would definitely stay again.

It’s a great location. The rooms were clean and bathroom are upgraded. Highly recommend but accommodation is not for more than 4 people.

Spotless and close to the Rathaus market

Very nice Apartment modern touches in older building, adequate cooking facilities, comfortable bed one negative could not get any English-speaking TV Stations, Guy manning front desk was so personable and helpful, will certainly stay there again

Das Bad war sehr eng. Die Fenster warne nicht abzudunkeln, die Vorhänge sind viel zu hell. Das hat meinen Schlafrhtythmus gestört

Front desk staff was very kind, helpful & professional- it was hot at night & was given fans same day- worked out well Great location Shower was extra good due to much water pressure Thank you kindly-EA

AMAZING and friendly staff and good rooms. My room was quite hot, the temperature could not be adjusted but I simply opened the window, not a problem at all. Great place to stay and great value.

Nice place to stay very convenient and easy to get to places to visit .

Nice apartment, close to restaurant and walkable to other nice places and transportation like hop on hop off station.

Excellent assistance from the after-hours telephone service. We speak English only, and were impressed with the communication skills. We had made the reservation late, after office hours, and were further delayed by train disruptions so did not arrive until 11pm. Good location for us exploring Vienna on foot as well as attending concert. Very comfortable room true to the on-line descriptions.

The property was clean, warm and comfortable. It was also ideally located for accessing the places we wanted to visit. During our stay, the Reception staff were extremely helpful and able to provide answers to our various questions. Thank you.

the location is great. Checkin is great. They offer coffee in the lobby and have a nice courtyard in which to enjoy is. It was really hot and we asked for a fan. They said they would bring one, but forgot. We spent a pretty miserable night, but got one the next day.

We got different room from what we booked for. We were excited to stay comfort studio suit which has 2 floors. However they over booked and changed our room without asking. When we claimed, they said it’s upgrade and we got bigger room. But for us, the room was maybe bigger but has just 1 floor ordinary room. We chose this apartment because we wanted to stay 2 floors room. We are currently requesting refund.

I liked the layout & the size.

Comfortable rooms, good location to Christmas markets.

Verygood apartmebt clean good ubication and functional, rey recomendable, good

Very good location near Rathaus with shops, bars and restaurants nearby. Lots of space, comfortable bed, coffee in the hotel lobby. Our dishwasher wasn't working but was dealt with when we reported it. The lift is very small but we preferred the stairs anyway. Would consider staying there again.

Great location, many restaurants near by, fantastic public transportation, very friendly staff. Parking is a problem, no parking on the street, hotel garage is a 10 minute walk away from the hotel.

It's location was great. The apartment was cute but the kitchen sink did not have hot water for 2 days. I have not been able to get them to respond to my request for a receipt from the car service that they called despite email and whats app. They seem reasonably friendly.