Hilton Warsaw City

Explore Hilton Warsaw City
8.8
Very Good
From 991 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.4

Service and Facilites

8.8

Traveler Reviews Hilton Warsaw City

Number of reviews per page
20
40
Top reviews
Lew
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent property, friendly staff, amazing breakfast options. The gym facility is world class, and the spa is reasonably priced. Great location and within walking distance of fine restaurants, and the main train station is a 15-20 minute walk. I will definitely rebook on my next trip to Warsaw.
Nohmon
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One of the best places I’ve ever stayed at
Pawel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is the best in Warsaw , Amazing breakfast
magdalena
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel 20 minutes maybe more walking to center
Volodymyr
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice place
Dariusz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great view . Clean rooms . Great location in central Warsaw. Much better than Hotel Sobieski we went to the day before. Underground hotel little pricey.
Aldona
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I had a mostly excellent stay at the hotel. The breakfast was superb – great variety, fresh ingredients, and the staff there were consistently warm and attentive. The Pistachio Bar also stood out with its excellent service and relaxed atmosphere – a real highlight of the hotel. The Room Turnover (cleaning service) was top-notch. The housekeeping team did a fantastic job keeping everything spotless and well-stocked throughout the stay. However, there are a few areas that need improvement. The reception staff could be more attentive and welcoming. Compared to the rest of the team, the front desk service felt a bit cold and impersonal, which was disappointing considering it’s the first point of contact for guests. A major downside was the swimming pool maintenance. There were recurring issues during my stay – either it was closed or not properly maintained, which was frustrating and disappointing. Also, it would be helpful if the hotel provided clearer information about the gym policy. I was surprised to learn that children and teenagers are not allowed to use the gym during the week, which wasn’t mentioned at booking. It caused some confusion and limited our plans. Overall, the hotel has a lot going for it – great food, excellent cleaning staff, and some standout amenities – but attention is needed in reception, pool maintenance, and clearer guest information regarding facilities.
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Rosemary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean and comfortable great breakfast with to go cups for a coffee.
Adrian
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It took them over two hours after check in time to prepare my room. All that time I was waiting in the lobby, no information, no apology I had to keep checking myself if there are any updates. The swimming pool was closed and there was no info about that while I was booking the stay (swimming pool was the main reason I've chosen this hotel). I was offered membership in Hilton Honors with someone else details in the email. And a an absolute cherry on top there was a smelly bathroom. Absolute trainwreck.
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Kamran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really Loved it in any aspect
Oleg
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel -we really enjoyed staying there. Very walkable. Running/biking trail is close. The best ever breakfast with variety of options and preferences. Would stay there again.
Yevhen
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice pool
Lynsey
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Fantastic hotel, friendly staff, spotless,
Yevhen
icon-Business Family
Business Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

All good
sergey
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Good place to stay
Pablo
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very convenient, next to good restaurants. Very friendly front desk
Pablo
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Will return
James
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Hotel is in a good location, fast check in and clean. Amenities is not the best for families with children. There is a pool but restricted to 1-2 days for children which is a let down. Staff could be more enthusiastic and helpful. Couldn’t get change anywhere including the cafe/bar. Overall a ok hotel but not the best for traveling with children
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PAUL
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location and excellent service
Ana
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Fantastic facilities
Number of reviews per page
20
40