The Lakes Resort Cairns

Explore The Lakes Resort Cairns
8.2
Very Good
From 541 reviews
Cleanliness

8.0

Room Comfort

8.2

Location

7.4

Service and Facilites

7.8

Traveler Reviews The Lakes Resort Cairns

Number of reviews per page
20
40
Top reviews
Giovanni
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Appartm
Stephanie
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean, comfortable and affordable
Rina
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
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Richard
icon-Business
Business
2.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The property is dated. It is not a 4 star resort. The signage out front is
Hilda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

no elevator
Gus
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We had a family of 5 and stayed a week. Thoroughly enjoyed it. Spacious and very well appointed.
Mital
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great.
Janice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing.
craig
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries.
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Marco
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
Agnieszka
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
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Aleks
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Out dated that photos well.
Narelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Perfect family holiday destination in Cairns! Will definitely be back!
Zena
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty.
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Stacey
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool.
paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.
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Graham
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Wonderful place, have stayed their twice now. It does need better up keep, would be a shame to see it not refurbished soon and fall into disrepair.
Gillian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.
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Andrew
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The number of pools and variance was excellent. However, the property is showing its age and needs maintenance inside (washers etc) and outside (cracked tiles, paint and repair on eaves)
Kevin
icon-
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.
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