Overall Ratings & Reviews Fiesta Inn Tijuana Otay

Good price

Great place

Perfect place for a quiet stay if you have an early flight out of Tijuana! Good restaurant!

Xx

Hotel room was clean and quiet . It is convenient located to grocery stores . I was traveling with husband , we waked up super early and we both wanted coffee everything was closed . I went downstairs to the reception and asked for another pod of coffee , I explained to her we were 2 people in the room .and there was only coffee for one person. She didn’t care and we still had to pay extra . Most decent hotels will have coffee available for no extra charge not only in the lobby but for your room as well. Also there were stains on the sheets . We feel that they charged a premium price but lacked premium amenities. Definitely not coming back .

The people checking us in seemed nice, once you got their attention. Elevator were tricky to use and we weren’t told ahead of time, something they could have mentioned at check in. They knew that we were a group of three people yet we only received accommodation for 2, yet when we called for service the next day no one could be reach. I literally had to go down stair to find someone to ask for towels and soap which we didn’t get for our room. Housekeeping would not give them to us until they were notified!!!!!…… yeah NEVER RECEIVED!!!! Unacceptable. All they had to say at check out was “Oh that was on us” that’s it. Not an I’m sorry, anything we can do to make it right? NOTHING. Yeah never staying here again.

The food was so bad. I ordered a fettuccine with chicken, the cream was extremely light that it looked like less than milk. So tasteless. The boneless tasted like old just disgusting. You guys have a pool and don’t have a boiler. Tijuana weather is fresh and chilly sometimes, what’s the point of having a pool with no boiler if the water is going to be cold all the time?

Poor customer service

Not good do not saty there

10 minute drive to Tijuana’s airport. Our stay was short.

Nice

Staff and food were great

As my son would put it the best hotel. Clean safe and covinient

Cerca del aeropuerto, limpio y cómodo

Very friendly staff

Was great

This hotel met me and my family’s needs during our stay.

This hotel has very good service. I felt safe the whole time. The room and bathroom were clean and well kept. The restaurant has an excellent breakfast buffet and service.

Good hotel for travelers in Tijuana Airport

Nice place super nice staff and easy access