If you book via hotels.com , expect a cold welcome.

In general good, booked as it says it has parking.. there wasn't any when I arrived, was told it was full.

Great hotel, lovely service

Great bed an very clean hotel.

Chaotic breakfast, sauna was switched off, no checkout flexibility for 30 mins

Restaurant is excellent and staff friendly. But our room was not cleaned and the rug was full of fur from a dog or cat. Enough to bother me even though my allergy is mild. Upon arrival we were told the parking was full. All in all a mixed experience.

Good hotel with AC!! The hotel is not the best but it’s still nice enough for a night or two. Breakfast was super crowded and it was kind of dirty, probably because the staff was overwhelmed at this particular hour.

Wonderful staff

I found this hotel to be very comfortable with nice pillows for example that makes it more like a home than hotels do generally. Very comfortable room and I slept especially well in it. Good sauna and a little gym also.

This is a gorgeous property! I have stayed at a few hotels in Gävle from the USA and this place has been my favorite! The breakfast is fantastic, the room was the best in town! Will stay again!

Beautiful hotel. Comfortable and close to train station.

Beautiful hotel and friendly staff!

-Hyggelig betjening -Variert og god frokost i en flott frokostsal -God ventilasjon (AC) på rommet - Mulighet til å forlenge utsjekking mot et tillegg - Parkeringsmulighet i kjeller tilknyttet hotellet (mot tilegg) Her bor vi gjerne flere ganger.

Gott mottagande, bra läge & bra frukost

Bra hotell i enlighet med sina stjärnor

Bra och rent. Trevlig personal och bra frukost

Jättenöjd med hotellet😊det enda minuset var ljudnivån på frukosten.

Bra personal och bra frukost

Bra boende, inget att klaga på

Kunde haft bättre frukost :)