8.2
Very Good
From 649 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.6

Service and Facilites

8.2

Traveler Reviews Sol Guadalupe

Number of reviews per page
20
40
Top reviews
Maria
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Me gustó la ubicación, la playa es muy bonita. El personal bueno en general menos uno de recepción.
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are friendly and good at what they do. Showers are superb. Bar area is nice. Pool is fantastic. Pleased to see more security on the baggage storage area. Rooms are a bit tired. Check in is still very slow, I don’t know why it takes so long. Third time we have stayed here so it is doing a lot of things very well. There is one thing that needs putting right and that is an early check in charge. I stay in hotels most weeks and have never been charged for checking in early anywhere.
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Paul Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I think the room and and bathroom could have been cleaner - There was a lot of mold around the shower
Stephen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice rooms. Bar staff don’t smile much at all and the entertainment PA is distorted and far too loud.
Amanda
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It was a clean room with a great balcony view, breakfast was great for families with lots of choices.
David
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The staff was nice and the main lobby area was very clean and indicative of a 4 Star hotel. However, the pool area could definitely use some updating and the rooms were uncomfortable. The pool area could definitely use updating a deep cleaning. The area just looks worn out and like it hasn’t been deep cleaned or updated in quite some time. The pool side bar is nice. The pool chairs are not very comfortable. The rooms are very bare. There are no dressers or really anywhere to put you clothes other than a couple of bars for hanging clothes and a shelf or two. The sheets are very basic and not comfortable. We had a family room and the front room had a couch and a chair that were the cheapest and most uncomfortable pieces of furniture I’ve over seen in a “4 star” hotel. The breakfast, however, was spectacular. It was an amazing spread and had enough space to seat the large number of guests that showed up. There was bread, pastries, eggs, meats, cereals, yogurts and more. The breakfast definitely was the star of the show. Overall, if you are just looking for a place to drop your bags and hit the town, then come back and sleep before the next day, this place is fine. It is not a place that I would expect to spend much time around the hotel, other than hanging by the pool for a bit.
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Royer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great hotel, food was pretty good, nice pool area.
Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Very nice . Clean and tidy . Very helpful staff
Helen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Noice place to stay for a few days . Has everything you need and close to the beach and bars
Charlotte
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Perfect location - very walkable. We were in room 903 on the top floor. Overall room was nice. Few issues: the tv in the room didn’t work - had no channels - everytime we returned to the room and put the card in the switch it was displaying an error message of “no programados” so the staff there were aware it was not working and did nothing about it. Light switches were a bit confusing and there wasn’t enough plug sockets in the room to be practical. Balcony and views from it were lovely. Bathroom could do with a non slip bathmat in the shower as the floor gets very slippy in there and a taller person would hit their knees on the sink every time they use the toilet. We did also have the maid walk in 3 times on our day of departure. Appreciate they were anxious to clean the room for the next guest but we were very clearly packing our bags to leave the first two times she came in.
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Mark Andrew
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Pros: Hotel is good and in generally decent condition. Great location. Reasonable priced food and drink. Many thanks for the bottle of wine! Pool is great and there are sufficient sun loungers, even for late risers. Only a short walk to the beach, shops and strip. Cons: Check in is still shambolic and takes forever. Rooms not available, even after 3pm.
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Joatan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

good stay, specially for the breakfast, super complete. good location. despite having a great pool and some activities during the day, in my opinion is not the best option if you want to stay long hours in the hotel. it's not a resort, but a good hotel.
Andy
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

A weekend in Maga for my birthday… I stayed in this hotel a couple of years ago with my kids and rated the pool, bar and lunch menu. Booked it again for this two night stay with my better half and it was every bit as good as I remembered. Only bit I wasn’t keen on was the buffet breakfast, it’s quite chaotic but the hotel is large so to be expected… Surprisingly good coffee from the machine however and as long as the queue for the fresh omelette may be, if really is the best bit and worth the wait.
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Monica
2.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The pictures on hotels.com show a beautiful view of the ocean. In actuality, you’re about a couple blocks away. Patio furniture in the lobby and sparse bedroom furniture with only a sheet no blankets. The air conditioning was pretty weak and we had a hard time sleeping. I think because of the price point it attracts a lot of younger people and bachelor and bachelorette parties, which were very rowdy and noisy throughout the night the bar across the street closes late into the night and we found it brought a lot of noise through the corridor. If you’re on a family vacation spend more and go elsewhere.
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Todd
icon-Leisure
Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Is a great place
Shane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Clean hotel, good location, helpful staff, fridge in room which was very good to keep our drinks cool whilst in room. food quality won't fantastic and noisy neighbours in next-door room on our last night.
Alex
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Clean hotel with a very good reception and excellent service, with a good pool and restaurant, in a very central location, but the rooms are quite basic for a four star hotel
Leighton
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Amazing breakfast
Stephen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

I've been going here for 20 years and never disappointed....upgrading each year so well worth a visit for what you pay.
Cynthia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

It’s activity is the best power was out 1 day due to thunder
Number of reviews per page
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40