8.8
Very Good
From 170 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

8.9

Service and Facilites

9.0

People often mention about Victoria Phan Thiet Beach Resort & Spa
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Staff Friendliness (10)
Room Space (10)
Bedroom (8)
Bathroom (8)
In-house Restaurant (8)
Distance to City Center (7)
Family Friendly (7)
Taste (6)
Surroundings (5)
Activity Option (5)
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Traveler Reviews Victoria Phan Thiet Beach Resort & Spa

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Customer reviews
Le Nguyen T. N.
icon-Staycation
Staycation
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9.1
/10
Reviewed 4 week(s) ago
The scenery and space are fresh and cool, with lots of trees. The resort is old, so it is inevitable that everything is degraded, but in general, the hygiene is still clean and satisfactory, the price is reasonable, the room is airy! I see many comments about the dirty swimming pool, but because the swimming pool area does not have a spray nozzle to wash before going into the pool, there is only a bucket to scoop water to wash your feet, so the problem of sand on your body will be brought into the pool is unavoidable, so there are places on the stairs going down to the pool with a lot of dirty sand!
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Accommodation's Reply
04 Sep 2025
Thank you for your trust and choosing to stay at Victoria Phan Thiet Resort. We are very happy that you are satisfied with the space and service. The resort will take note of your comments about the swimming pool area to further improve the guest experience in the future. We look forward to welcoming you back on your next vacation.
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Phan T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are extremely enthusiastic and cute! The food is delicious! It's also very close to the center so you don't have to worry about not knowing where to go The room is extremely spacious and clean, especially the bathroom, oh my god it's huge and there's even a jacuzzi in the bathroom... In front of each room there's a small private swimming pool and there's also a huge infinity pool in the center... The hotel's private beach is very clean and secure The massage service here is very good and the price is not expensive so it's worth the experience... Because the resort is so big, the electric car guys are always enthusiastic to pick you up and drop you off, so everyone here loves it At around 5pm, a staff member knocked on the door to give you a free snack (delicious)! So great... 😁😁 In short, if you stay here, be careful... you won't want to go home
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Accommodation's Reply
04 Sep 2025
Thank you for taking the time to share your extremely positive feelings about our resort. We are very happy to know that you are satisfied with the quality of service, staff and facilities of the resort. Your compliments are a great motivation for all staff to continue to strive and bring the best experience to all visitors. We are very pleased to welcome you back on the next vacations. Wishing you good health and happiness.
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T***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
We were warmly welcomed by friendly staff, there was a shuttle bus to pick us up at our room even at 10pm, the food was not excellent but it was okay, there was a chocolate cake with ice cream which was delicious. The sea was gentle, easy to swim, suitable for families to relax.
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Accommodation's Reply
04 Sep 2025
Thank you for choosing to stay at Victoria Phan Thiet Resort and taking the time to share your experience. We are very happy to know that you are satisfied with your stay at the resort. We will take note of your comments about the cuisine and will try to improve to bring you a more complete experience in the future. We look forward to welcoming you back on your next vacation.
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c***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 10 week(s) ago
The staff was not enthusiastic in supporting guests, the room smelled bad and the swimming pool was very dirty with dead insects in the pool. Couldn't stay and had to leave early without getting a refund. The food was terrible. In short, I will never come back!
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2 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Guest, First of all, we would like to sincerely thank you for choosing to stay at Victoria Phan Thiet Beach Resort and Spa and taking the time to share your personal experience. We are sorry to hear that your vacation did not go as expected. The Resort team would like to acknowledge all sincere comments related to the quality of the rooms, swimming pool, food and service attitude. These are really issues that we do not want to happen and will definitely be seriously considered for improvement. We have forwarded your feedback to the relevant departments to review the operating process, swimming pool hygiene as well as train the staff to be better in supporting customers. At the same time, we will check and immediately handle any inconveniences you encountered during your recent vacation. We hope that in the future, we will have the opportunity to welcome and serve you with better service quality, worthy of your expectations for a 4-star resort.
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Nguyen T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The staff is very friendly, enthusiastic, and quick to support. The room is clean, the equipment in the room is a bit old, but still works well. The TV only has cable TV. The space is close to nature, with lots of trees. The infinity pool and surrounding scenery are the highlights of the resort that you must visit.
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
We would like to sincerely thank you for choosing Victoria Phan Thiet Resort and taking the time to share your detailed feelings about your vacation. We are happy to know that you are satisfied with the quick support from the staff, as well as the cool green space and infinity pool - one of the highlights that we are always proud of. We also noted your comments about the room facilities and will consider improving to bring a better experience for future vacations. We hope to continue to welcome you on future occasions to have the opportunity to serve you more attentively!
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Nguyen M. T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff is enthusiastic and cheerful. The swimming pool is spacious and clean. This is a comfortable and enjoyable vacation experience for my family. Thank you to all the staff of Victoria Resort.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Thank you for choosing Victoria Phan Thiet Resort for your vacation and leaving such warm comments. We are very happy to know that you had a relaxing, comfortable and enjoyable time here. The staff at Victoria Resort will be very happy to know that their enthusiasm and friendliness contributed to making your family's experience memorable. We look forward to welcoming you back on your next vacation.
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Nguyen V. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Good service, friendly staff
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Accommodation's Reply
05 Sep 2025
Thank you for choosing Victoria Phan Thiet Resort. We are glad that you are satisfied with our services and staff. We look forward to seeing you again on your next vacation.
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
everything is ok... i really like the hotel... the view is very beautiful. the hotel here is like staying at home... comfortable. beautiful view. from the staff to the security guard are all very enthusiastic, happy and friendly. the breakfast buffet is also ok. i will come back next summer 🥰🥰🥰
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2 people find it helpful
Accommodation's Reply
05 Sep 2025
Thank you for your love for Victoria Phan Thiet! We look forward to welcoming you back next summer.
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H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Friendly and enthusiastic staff, beautiful and clean beach, fragrant room, very comfortable spa, worth the experience
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Accommodation's Reply
05 Sep 2025
Thank you for taking the time to share your wonderful experience at the resort. See you again on your next vacation!
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Second time staying at the resort; still very happy; 2 swimming pools are always clean and carefully looked after when guests are swimming; rooms are clean, although there are many trees and mosquitoes, but the rooms always have essential oils in the room so it is comfortable; staff are always enthusiastic and polite everywhere
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1 people find it helpful
Accommodation's Reply
05 Sep 2025
Thank you for choosing Victoria Phan Thiet Resort again! We are very happy to know that you are satisfied with the quality of service and care of the staff. We look forward to welcoming you back soon in the next vacation.
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Jeremy H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Everything is great 5⭐️ Especially the people here. Great to visit and experience ❤️
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1 people find it helpful
Accommodation's Reply
05 Sep 2025
Thank you for your kind words about our resort team! We look forward to providing you with memorable stays in the future.
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Tran t. p. t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Victor always brings healing to me and my family.
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2 people find it helpful
Accommodation's Reply
05 Sep 2025
Thank you so much for your emotional sharing! I hope Victoria will always be a place that brings relaxation and healing to you and your family every time you come back!
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Van H. N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
Beautiful resort, cool, has electric car, clean beach, clean swimming pool, good food, good price
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2 people find it helpful
Accommodation's Reply
05 Sep 2025
Thank you for taking the time to share your positive experience at Victoria Phan Thiet Resort! We look forward to welcoming you back soon!
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p***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 30 week(s) ago
The entrance to both the resort and the beach is quite steep, from the reception area to the room, swimming pool, and the beach is quite far, you have to climb up a steep slope, not suitable for families with young children and the elderly, the room equipment is a bit old, the bathroom floor is yellow and looks dirty, the food is okay!
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7 people find it helpful
Accommodation's Reply
06 Sep 2025
Thank you for sharing your experience at the resort. We would like to take note of your sincere comments on the walkways and room facilities. We are currently planning to renovate and upgrade some items to better serve families and the elderly. We look forward to welcoming you back in the near future with more positive changes.
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h***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
There is a good night story, attentive staff, suitable for newlyweds, small walking area, but lots of trees, 2 large swimming pools and quiet beach, will definitely come back
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2 people find it helpful
Accommodation's Reply
06 Sep 2025
Thank you very much for taking the time to share your positive review. We are very happy to know that you and your family had a great vacation, especially the relaxing experiences at the swimming pool and the peaceful green space of the resort. We hope to be your ideal destination for your next vacations!
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N***N
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 45 week(s) ago
Had an awesome 3D2N stay at the resort with my family! The service was fantastic, the facilities were great, and the staff was super friendly. The rooms were really comfortable, making it such a relaxing experience. Loved the little touch of having cakes served every evening—so nice! Highly recommend for a getaway!
1 people find it helpful
Accommodation's Reply
06 Sep 2025
Dear Guest, Thank you so much for your wonderful review and kind words about your recent stay with us! We're thrilled to hear that you and your family had an enjoyable and relaxing time at our resort. We're especially glad that you appreciated the little touches like the evening cakes – we always aim to make your stay feel special and memorable. Your recommendation means a lot to us. We can’t wait to welcome you and your family back soon!
Huynh V. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
I came here with 3 others family. Everything is perfect, but the resort to much mostly especially outside of the room 42 & 43. I will be back again but will note with check in staff do not book the room 42 or 43.
9 people find it helpful
Accommodation's Reply
06 Sep 2025
Thank you for your kind review and for staying with us. We truly appreciate your feedback regarding the area around rooms 42 & 43 and will look into it for improvement. We look forward to welcoming you and your family back soon!
n***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Dear staff, thank you very much for the family vacation.
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5 people find it helpful
T***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
Nhân viên lễ tân và bảo vệ siêu thân thiện và nhiệt tình. Bãi biển đẹp, hồ bơi sạch. Tuyệt vời!
10 people find it helpful
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Lam T. M. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
Phòng cách âm chưa ok lắm . Nhân viên nhiệt tình
7 people find it helpful
Number of reviews per page
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