It was just okay, nothing great. Room service (towels, bedding) comes every other day, and we needed towels for showers on a day when housekeeping did not come. I called for shower towels and never received them, so I called again about 8 hours later and was told if I wanted towels I would have to come down to the lobby to get them. Apparently the first person I spoke with dropped the ball, and the second person I spoke with said she just started her shift and didn’t know anything about it. Anyway, it was just ok, not great, but not terrible