Our stay was only for one night, overall it was good.

Maids would clean the room pull your card so the air conditioner would shut off and it was barely cool enough to begin with never leave toilet paper you would have to go down and ask for the money we paid for this place it was a rip off

Great place, very clean and the staff was very helpful and friendly

Very clean and good location

The staff were so accommodating and kind, made me feel so welcome, and especially safe on my first solo trip as a woman. Will definitely be back!

Nice people

Appreciate the sta

The staff was great, the location excellent if you have a car. The gym was a little outdated.

I was solo travelling. Stayed for a week. I liked the location. Downside is breakfast not included and parking not included. Upside is there is a great grocery store next door and parking on street is free you just need to find spot. Location is good access to highways for sightseeing the island. Hotel overall is good. I would suggest booking ahead to get better pricing and be specific to request bed type (ie: king/queen size single bed instead of two singles).

Good hotel overall. Fluctuating prices but for $198/night stay its great. Great for solo travel and relax after day of hiking. Big grocery store next door for all supplies. I’d recommend this place.

Very good place to stay.

We booked a double room for two people under my name but for for some reason they made us pay extra when my husband and I tried to check in - we ended up paying around 950 for 4 nights stay. The hotel is sold as 4 star hotel, honestly this is more like a 3 star hotel which was a 4 star hotel 20 years ago , premises are bit old with a funky carpet and some lights are not working in the highest floors We wanted to use the swimming pool and sauna and again we had to pay for it extra Best thing about this place is the breakfast and the location and the guy at the bar who made us the white sangria Majority of guests are above the age of 50-60 so it’s seems quite focused on bus trips for older generations and activities focused on them. There is nothing VIP about this place. I would recommend if you don’t have any other options and extra money to spare

A little disappointed with the hotel. Not sure about it's four star rating. The lobby looks spectacular but doesn't hold up to closer inspection. The leather in the armchairs is splitting and needs replacing, and the chairs in the bar are dirty at the top where people handle them. In my room there was a lot of scuffing to the furniture and the fridge needed a good clean in the trays on the door. I reported a curtain partially off it's rail three times and it wasn't fixed. The rooms overall are somewhat dated and plain. The hotel exterior is wearing as well. The coating on the fascia above the lobby is peeling off. Overall the hotel needs a bit of love and money invested in maintainance. I can't fault the staff. Friendly and helpful at all times. And the cleanliness was generally very good apart from that fridge door. The location is a bit out of the centre but it's not too bad. There's a supermarket opposite if you fancy stocking up on packed lunches for trail walking at reasonable, not tourist, prices. My trip was marred by unusually poor weather for the tine of year, but still found plenty to do. Do have a plan b when you come. The Atlantic is it's own boss.

Very friendly staff. Excellent location if you have a car. No problem with parking outside after 18.00. There are lot of places to have dinner. Huge supermarket close to hotel.

Hotel is clean just a bit old and needs some love. Especially the shower, it's half a bath, so if you have mobility issues not good. And shower head was not good at all (so small and not much power). But hot water ok. Pool is in the basement which is dark, and can't use it if you don't have a swimming cap. Location is convenient, close to highway if you are driving, historic town 10-15 min walk, shopping mall 25 minutes walk, grocery almost in front of the hotel. I had no issues to park on the street overnight.

Happy with rooms and staff. Not happy with Expedia Booking, I was charged for an extra night for which according to the flight schedule leaving Toronto Airport on flight SA322 at 8.45pm of April 16 would not allow for me to arrive at the VIP Executive Hotel on April 16, but on the morning of Friday April 17. 26. I expect Expedia to reimburse for the extra. night charges.

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Everything about this stay was perfect. The staff were exceptional; friendly, attentive, and always willing to help. The beds were incredibly comfortable, the showers were consistently hot, and the balcony offered a gorgeous view of the city. The location couldn’t have been better, making it easy to get around and explore. I would absolutely stay here again

Excellent choice when staying in Ponta Delgada. Clean, well-appointed rooms, and friendly, helpful staff. Decent buffet breakfast. Location was just far enough outside the city center to be quiet for sleeping, but an easy walk. Close to the highway for easy access to the rest of the island. Tip: use the free street parking outside the hotel and avoid the hotel parking charge.

Breakfast menu was good not great