Overall Ratings & Reviews Hotel VIP Executive Azores

Was very good nice location very clean Very friendly they say good morning all the issues was solved in few mins I was very impressed with all the services

Amazing

Although this was more than walking distance from city of Ponta Delgada it still was close enough to drive, bus, etc. There were shopping and dining options in and near the hotel. Staff at front desk and bar were great, and we enjoyed it here for our last day before our flight, and drove to city after check out before we flew home in the afternoon.

Friendly staff. Clean and comfortable room. 15 min walk to city center. It would be easier if I could charge all services ( sauna, pool towel, restaurant,etc) to my room rather than paying for everything right on spot.

Very small outdoor pool. Great breakfast. Nice hotel. Parking close to hotel is a challenge but it can be done. Room was small

Did not like the view out of the wondow!mess, rubbish on the ground, no lawns, building process and nothing lovely to look at! Not worth the price per night! Loud noice of TV from the next room! And Expedia Not reflecting on my kind request to send me the invoice for my stay in the hotel VIP Exc. Thank you for considering correct communication and sending me the invoice. DK

Staff was great. Rooms should have iron, had to ask for one. Should provide more toilet paper, had to request two times. Dinner should be a la Carte not buffet. Lunch was a la carte, should be other way around

Staff and management top of the line. Very friendly and professional. Felt right at home from to finish of my stay. If this hotel was in Toronto, Canada, it would be 5 star, hands down! Dan

Should have coffee available in rooms

Nice hotel,

Overall nice place. Staff is very friendly and helpful. We got there in the morning and they didn't have any early check in but did hold our luggage so we could go out until the room was ready. We had breakfast included and the food was average. Housekeeping took our extra keycard that we left in the light switch every time they came in. It is an extra cost to use the jacuzzi and sauna area. Not all the jets worked in one of the jacuzzi's. On our 2nd to last night we noticed the a/c was leaking. They promptly came up and did something but the next day it was leaking again. They offered to change our room but we declined since it was our last night. Henrique was absolutely amazing. Always smiling and quick to help with anything you would need or any questions. The staff at the bar and restaurant were not very friendly. If you are walking the city is down a hill but a quick walk. Just be aware you need to walk up the hill to return. Lots of food options close by. Safe area.

Good hotel, clean, friendly staff, convenient for the airport.

Love the hotel to bad they starting charging for the park thats crazy it should be inclusive.

Loved the staff especially the cleaning ladies

The hotel is not city center. It is a bit of a walk or an inexpensive Uber. The carpets need shampooing cleaning or replacing. The rooms are. A nice size as well as thr bathrooms, lots of space. Deep tubs and good body lotion. The balcony had a nice view of the rolling and if the water. The front staff were very friendly. Avoid the breakfast, better places to eat in the city and front host was over officious and rude. I decided not to complain because there was a line to see the manager. The hosts English and manners could use some improvement. Rio was very friendly as was their porter Ruben and a woman with bright eyes and dark hair. The manager on staff was young and had a similar surliness to the breakfast host, the attitude seemed all about money instead hosting and comfort. Hire more people like Rio and Ruben and the woman who’s name I didn’t get. Over all for a good price k would stay again because of the room sizes. Otherwise find something more city center The pool is small.

The hotel was great, modern and clean. The staff was very helful and professional.

Very good

Friendly and helpful staff. Did not use many of the amenities, but from what I can tell had everything you could ask for. Comfortable rooms, a little dated but had all things you would expect.

This property is very clean and well managed. Front desk staff were very friendly and helpful.

This property was in a great location. Everything was walkable but at the same time at a decent distance from the city. Walking distance also to the pineapple plantation which is a must see. Only a 10 minute drive from the airport so very quick and easy to and from there. @exploration_wonders approved !