The room was in good condition except the bathroom sink drained too slow. I let the housekeeping staff know about it. The front desk and housekeeping staff were kind, however the breakfast staff seemed crabby.

Very affordable (off season) clean room, well maintained, great breakfast and nice staff.

The rooms are clean and comfortable. Beds are comfortable, but on the smaller side. It was great to have breakfast included. It's a great location. Staff was pleasant. We took advantage of the pool, but the floor was very dirty and the staff is the hotel kept coming and going from an exit door in the pool area. They were dragging in snow and dirty making the floor even worse. The heating and cooling units in the rims are quite loud and we found the tv's a little small and really no good channels. There is also only one elevator which can sometimes be inconvenient. Overall I would recommend this hotel for value, location.

This is my 4th time getting a room here.. its always been a good stay.. Breakfast is included in stay. Scrambled eggs, bacon, sausage, fruit, yogurts, cereal, boiled eggs, bagels, toasted bread. Oh almost forgot the waffle station.

The room was spacious and clean. Staff was friendly. Our one complaint is the beds were terribly uncomfortable for us. If you like a really firm bed, you would be pleased. We had trouble sleeping and eventually woke up sore all over. Pillows are also oddly small (squares, not rectangles).

Friendly staff.. clean room..short walk to the casino and olg and the incline bus to get you down to table rock and the falls Over all great location reasonably priced. They offer breakfast great start to the morning.

Poor check in instruction by

Room and hotel were clean. The room smelled like cigarette smoke, we smelt it every time we came back into the room. Parking was an issue. May have been the snow we had recently so we had to park offsite at Vinny’s restaurant, paid $25 extra to park at the hotel and no sorry, no refund. Staff on day of arrival were miserable. What happened to a nice welcome. Free breakfast only until 930 am so we missed that by the time we were up and ready. Paid $200 for this room;, close to casino and falls however, overpriced in my opinion.

We love the location and price of this hotel! We can walk to all our favourite spots. Parking is reasonable and on site. Rooms are as expected and clean!

Good times were had by all.

good stay. clean room. only one elevator though so its slow to get down during check out times.

Thanks for the excellent service.

Room was good. Close to pool and breafast. Breakfast was good. Busy for sure. Nice to find a place that includes breakfast still Will stay there again for sure when returning

Parking was extra $25...that wasa kittle deceptive

The room was clean, beds great. Breakfast has eggs, sausage, waffles, juices, cereal, coffee cream etc. ,milk. milk.ancmsatowels in room,

Yes

Room felt neglected , no channels for tv, bathroom door was rotted , didn’t close properly , light flickered and dirty in spots and hair on the wall of the shower. Things floating in the hot tub and didn’t feel clean. No containers for the breakfast or microwave availability. The heat system was dirty and said to clean the filter and drafts and moisture through the patio door. Staff was nice but the experience at the hotel was not pleasant and will never use or recommend again.

Staff friendly. There is additional parking charge, not mentioned, of $25/night.

Room was clean. Staff was friendly. Only thing is the free breakfast buffet is only open till 930 am! When you are across from a casino you should expect your customers to be up late and therefore appreciate a later breakfast!

Good!