Grand Hotel Capodimonte

Explore Grand Hotel Capodimonte
9.4
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.6

Service and Facilites

9.2

Traveler Reviews Grand Hotel Capodimonte

Number of reviews per page
20
40
Top reviews
David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel in Sorrento with an excellent view. Staff was very helpful, highly recommend this hotel!
Julie Van
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Walking distance from town with a beautiful view and excellent breakfast.
Sean
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Simply beautiful property!
Taral
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was good
Lawanda
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful Hotel will defiantly stay again!!
Dean
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I usually do not take the time to complete reviews, even when I really enjoy the location. In this case, I’m anxious to do so, as the Grand Hotel Capodimonte in Sorrento, Italy, is an amazing place. Probably the cleanest hotel I’ve ever stayed in, which not only includes our room, but the elevator, restaurant, lawns, etc. The location is amazing – you simply walk about 150 yards down the hill and you’re in the heart of the best shopping and dining in the city. Other hotels are on the strip, but they are “too busy”, and the 150 yard walk is worth it. A 10-minute walk to the marina to catch ferries to Pasitano, Alalfi, Capri, etc., and a 15-minute walk to the bus terminal for additional options. The staff could not have been more friendly. Complimentary breakfast was first class all the way. Our plane left super-early from Naples (1.5 hours away), so we had to leave before breakfast was served. The hotel made us a “travel breakfast bag” to eat on the way to the airport. Incredibly thoughtful and much appreciated. One of my finest travel experiences ever. A+++ and highly recommended. Dean Shoultz
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Christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great location. Walking distance to all the little shops and restaurants in Sorrento. Clean, friendly staff. Nice selection at breakfast.
Annie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This hotel is breathtaking . It’s a mere 7 minute walk to the main square the hotel is beautiful . The staff is amazing . It’s not far from bus loop But would say 15 minute walk with suitcases . Definitely a great place to stay
Anne Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Elegant first class accommodation. Parking available. Friendly, professional staff. Comfortable, spacious room with beautiful view.
richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything about this property was great! Our room was great, the staff was nice and helpful. The only thing that would be nice is if the gym opened earlier then 8am.
Patrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This hotel was one of the most beautiful we have every stayed in! The grounds were lush, views from our room were breath taking & the staff did everything possible to elevate our stay. We loved the breakfast included, and also thought the location was perfect as it was a 5 minute walk to the main strip of Sorrento. The multiple pools & amenities included took it to another level! Would recommend to anyone wanting to stay in Sorrento!
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Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location. Excellent staff. Facilities excellent.Overall wonderful stay.
Robert
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Great Hotel, great staff, great restaurants!
Jasdeep
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

We had such a great stay. The town square is a short 5-7 minute walk. Room service and anything you needed was delivered asap. The staff are so polite and helpful. Breakfast was great. Eggs your way, fruits cereals , baked goods. And endless prosecco. Would come back. Room 338 , private great view
Barry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great experience and would highly recommend.
Melissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

10/10 experience! Worth the price.
Shannon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Very nice upscale hotel walking distance to downtown Sorrento. Excellent, friendly staff and comfortable rooms with exceptional views. Food was good, not great, and food/beverage was a bit on the high end for what you get. Pool was cold.
Colin
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This was a less-than-desirable hotel experience. Certainly, the optics of the hotel are that it appears like a ‘5-star’ hotel, but the hotel lacks attention to detail, cleanliness and hospitality. First, the staff was neither friendly nor helpful. For example, at the pool the attendant was not available. When we asked one of pool area servers for a towel, the response was: “I am not the pool attendant.” I did come to find out the towels, on this particular day, were in a container next to the bar—immediately adjacent to the service entrance to and from the bar area. The attendant could have directed our family to where the towels were available, but in stead insisted it was ‘not his job.’ For a 5-star hotel, I was appalled. Second, the hotel does not prioritize cleanliness. At breakfast, the staff would routinely watch the pigeons and gulls eat off the floor or from the tables. Particularly, the pigeons would attack the tables that were not bussed and ravage the tabletop for scraps, knocking over glasses and silverware. The staff stood by idly watching. Third, the front desk was inefficient. The checkout process was torture. They could not prioritize families trying to check out against other smaller requests, like reserving a gym time reservation or calling a taxi. There was no organization. Last, the hotel did not offer water at the bedside. Every other hotel in this region where we had stayed—irrespective of class level—offered bedside water. We were very disappointed.
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Eden
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Amazing
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The property was amazing , and the staff were great too. But the views were stunning also. Would stay again in a minute!
Number of reviews per page
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