Overall Ratings & Reviews Taj Ganges, Varanasi

Impeccable Service

It was overall very good experience

Such a beautiful and amazing stay we had with our family. We had a group booking with three families and it was memorable. The staff made sure we were well taken care of, well fed, and they were so warm. Taj lives its name and I am happy with my decision to stay here. Food has so many options and very tasty too.

Excellent hotel with super clean rooms and very elegant lobby. Very friendly staff

Loved the stay at Taj Ganges, Varanasi. Great Place for family stay with lot of greenery, fresh mango and to taste local culinary. Breakfast was stunning awesome with lots of love served along with the food. Their team deepak, punam, Abhilash and Rohit were super helpful and gave us tour of local food tour by serving. Surely we love to come back.

Good property

Convenience and atmosphere

Staff was helpful. Food was average. Continental food and breakfast offering was better than the rest of lunch/dinner options. Car service was excellent!!

The stay can be summed up in one word - FANTASTIC. Do i need to say more.

Great hotel. Enjoyed.

We stayed for 2 nights at Taj Ganges. Property is nice and staff - Muskan is friendly and helpful. However, the bed sheets in one of our room had tea stains and was dirty and the bedsheet was not changed, we observed the same bed sheet was covered with another sheet next day, it kinda lacked quality of a 5 star hotel like Taj, except that food, transportation service from hotel and reception staff was great.

The staff especially at the Reception, were immaculate. They were very helpful and had a smile on their faces. A special thanks to Mr Khan at the reception !

Nice hotel in Varanasi. Clean and great room! Staff friendly and helpful. Highly recommended hotel

Staff service was very good. Construction on property was not good.

Excellent stay in Varanasi. Nice large property - oasis in the chaos of the streets of Varanasi. Property undergoing some construction updates. Main restaurant was moved to what might have been conference rooms - less than a nice eating venue. I'm sure it will all be wonderful after construction is complete.

The staff was outstanding , especially Muskaan, Vijay, Roshan, Ratan and Rohit at the Chowk restaurant breakfast service. Their hospitality was exceptional.

Loud flute and tabla music played in the small dining room every night. Initially entertaining, but annoying afterwards. Too many Namastes from everyone makes it look artificial - loses the natural interaction with staff. Small bar area, small dining rooms, limited food choices. Luxury with dents. Lack of communication and coordination between staff.

Rooms and checkin were great. What gives this less stars is that the service in the restaurant for breakfast and dinner is terribly slow and they forgot your order! Also lots of mosquitos inside restaurant and outside surroundings.

The welcoming and check-in were excellent. The dinner and service were exceptional and everyone went out of their way to help

Stay was good. Food was good. Service was good.