8.4
Very Good
From 341 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.2

Meal

8.2

Location

8.6

Service and Facilites

8.5

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距市中心的距离 (11)
员工友好度 (10)
入住/退房时间 (10)
房间空间 (10)
周边环境 (8)
无障碍设施 (8)
卧室 (8)
浴室 (8)
酒店区域 (8)
Wifi (7)
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Traveler Reviews Shinjuku Washington Hotel Main

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 hour(s) ago
800 meters from Shinjuku Station, the airport limousine stops in front of the hotel. Friendly hotel staff will assist with check-in.
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d***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
"Great location and very helpful staff. Highly recommended!"
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
The room is provided with a single bed per person. Amenities can be taken by yourself in the lobby but there is no shower cap, maybe you have to ask for it again. The location is quite okay because there is an underground passage to Shinjuku station, it's just a bit far, about 700 meters. The bathroom is small but it's Tokyo standard. You can take the airport limousine bus from the airport to the hotel, if the other way around, it's better to take the train because taking the bus requires a long walk too. It's better to take the train, it's also cheaper, only 1/2 the price of a limousine bus.
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1 people find it helpful
Fatimah v. s. l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
I want to stay here if I go to Shinjuku.
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C***h
icon-origin-TRAVELOKA
8.1
/10
Reviewed 14 week(s) ago
The staff are friendly and the service is good, just the room is too small but it is clean.
1 people find it helpful
C***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
We are able to check in at late evening within few minutes 🙂 Packed room but amenities are well available. There is a bus stop at the front of hotel and 10 minutes walk to subway station.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
The main reason I chose this hotel was the direct access from the airport. The Limousine airport bus stops right at this hotel's lobby. Everything else is quite standard. Nice neighborhood, central but not in the busiest part of the city. I must say the room and the bathroom were tiny, but well equipped. I guess when you're in Japan you just have to get used to small spaces. I might stay there again though.
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2 people find it helpful
R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 21 week(s) ago
We stayed here for a week. Even though the space inside the room is relatively small, but the overall ambience is quite OK. And the best part is the location, very close to a lot of good local visitor restaurants, minimarkets, and tourist destinations.
2 people find it helpful
nguyen n. k. h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 21 week(s) ago
This hotel is in Shinjuku center, convenient, and quiet. Limousine bus is available from/to the airport. Right in the bustling, civilized, and modern place. I like the room with a beautiful city view. I will come back.
1 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Best hotel, I'll be back again soon.
1 people find it helpful
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
A pleasant stay close to the city center and street food.
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2 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Everything was great! Rooms are rather small tho.
1 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The accommodation is not far from Shinjuku train station. There are many restaurants. Sleep well.
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2 people find it helpful
Lenny T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
I booked 3 rooms for a 4-night stay at the Shinjuku hotel. However, the first 2 nights, 1 room was not cleaned. After asking the receptionist, it turned out that they had to put up a "make up room" sign, even though the other 2 rooms without the sign were still cleaned.
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2 people find it helpful
Amalia S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
The location is in Shinjuku, but it is quite far from Shinjuku station. If you take a limousine bus from Narita Airport, it stops right in front of the hotel.
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2 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 34 week(s) ago
I was quite often stay in Shinjuku Washington, whenever I traveled to Tokyo. Because, if you want to go to airport (Narita and Haneda) by Airport Limousine Bus, the bus stop just down there right in front of the hotel. It's easier than go by the train. There are also convenience stores down the lobby. Easy check in and out. Only the room is a bit small for 2 persons, my recommendation better to choose twin bed than the double. But, it's very common in Japan, almost all hotels only have room around 11-16 m. Overall, everything went well. And definitely go back again and stay there again!
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4 people find it helpful
Stefanie S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 34 week(s) ago
The double room was not standard at all, not as big as shown pn the picture. The room way too small and I can't even open 1 big luggage inside the room while that time I had 3 luggage. The air conditioner wasn't working properly, the carpet was dusty and old. The concierge also not friendly at all. Won't recommend this hotel after all. The good point is only the strategic location.
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s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Location is ok, under the hotel there is Lawson, Family Mart, resto and others. Room and toilet are a bit cramped like other hotels in Japan.
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3 people find it helpful
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Best, recommended hotel if you go to Japan
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J***R
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
Good location, outside there is limousine bus stop from airport so you can save money instead of taking transport service. The bldg got lawson and family mart few steps there is also 7eleven. Outside there is luup bike rental. The hotel got 3 breakfast depends on you where you want to. The only flaws I found in our stay is the toilet got nasty smell and the house keeping forgot to lock out room after cleaning, good thing that nothing was stolen while it was open. I will give this hotel 8.5/10
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5 people find it helpful
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