Normal, need to be renewed

Beautiful location at the park entrance, the staff is exceptionally friendly and helpful. Well maintained property and very clean. We loved staying here!

Was peaceful. But building has character and charm.

Refrigerator was out of order. At my last stay in another room, it was also out of order.

It was ok

Great stay! Clean, comfortable and friendly

Great stay, booked at last minute due to work. Spacious room, friendly staff, nice sauna, and vouchers available to use a local gym (short drive away). Great food in the restaurant.

Wonderful decor and nice room. The staff is friendly and helpful. I love the town, so fun to people watch and explore.

It was a nice cosy place to stay. Clean rooms and very helpful staff.

Friendly staff, impeccable cleanliness. About a 7 minute walk from the downtown. Onsite restaurant was quite good. In the future, I might stay in the downtown for a little more liveliness. Very quiet area. In-room WiFi was a little slow.

This hotel was fantastic.

Nice stay, generally a very good hotel

One of the 2 little elevators was not functioning. This meant I had to hump my luggage down 1/2 flight to stairs. Otherwise, very nice hotel.

Good. Hotel up to expectation.

Disappointed we had made a reservation and had confirmation but when we arrived there was only 1 room for us.

Always nice

Very nice

Nice breakfast and bedrooms

A couple of improvements as follows that would better qualify this hotel as a 4 star establishment: Point 1 - The carpet in the room (#321) is very stained and needs to be replaced. Point 2 - We find it annoying that a table in the breakfast room can be 'reserved' especially when we then have to wait for a table to be cleaned and made ready.

We enjoyed our stay very much. We thought the menu could have been a little more varied, and we don't remember seeing a wine list. One of your staff, Kleopatra was most helpful with information about our trip to Borkum, and made bookings and telephone calls on our behalf. If we come to Emden again we would definitely stay at your hotel.