Hamlet Hotels Maidstone

Explore Hamlet Hotels Maidstone
7.6
Pleasant
From 165 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.6

Traveler Reviews Hamlet Hotels Maidstone

Number of reviews per page
20
40
Top reviews
Nick
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was ok you could improve by giving two pillows instead of one this would have made it more comfortable also the room could do with better clean it was ok but had coffee stains on the qall
Karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We didn't have the breakfast or use the bar so cannot comment. The rooms were clean and the staff were friendly and attentive.
Tine
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very helpful staff.
Christopher
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room
Claire
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Breakfast was good with plenty of choices. Cooked food xould of bern hotter. Staff polite and helpful
Jane
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was clean and comfortable. Staff were really friendly. Fantastic value for money. Carpet in the public area could do with changing.
Adam
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I was extremely disappointed with my stay. The room was absolutely filthy — dust everywhere, mould in the bathroom, and even spiders and webs around the windows inside the room. Everything felt neglected and unclean. On top of that, there was a strange, unpleasant smell in the room that made it hard to relax. Definitely not worth the money and I would not recommend staying here.
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Kim
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The Reception staff were very welcoming. The room was clean, quiet and comfortable. I slept really well. I woke up early and set off before breakfast, as I had a long drive to Yorkshire.
Victoria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff were very helpful and attentive.
Peter
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We have stayed a few times on the last 2 years. The hotel is well worth the money they charge and the staff can't do enough for you.
Erbay
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

At reception staff where very help and friendly the room was superb all the things you would need inc tv iron hairdryer however the buffet dinner was ok could have done with bit more variety overall 7/10
Anthony
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Breakfast was good staff where polite and friendly property needs a refurbishment but you can’t complain for the price👍😊
James
icon-Leisure
Leisure
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nowhere in room to hang up my suit. Shower tray was cracked, water from shower came out at such a low rate it was almost unusable. Paper was peeling off the wall. Dusty flooring. Wifi did not have a code, therefore unsafe to use. Bed was comfortable, breakfast was good.
James
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very dated room. Lots of banging in the night
Charlotte
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Welcoming staff. Comfortable room which lacked some facilities such as a fridge. The breakfast looked good although I did not partake in it. Will book again.
M R
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff are hospitable friendly and very helpful. The food are a lot better than before. The only down side is there’s no lift but everything else was great.
Jason
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Dated and tired, in need of a renovation however very spacious rooms. Good selection of tea and coffee in the room. Staff fantastic and very attentive.
Jacky
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room was well equipped but tired looking - furnishings seemed to have had their day long ago. Very clean - bathroom spacious. Staff were very helpful and friendly - breakfast very good and unlimited. Area around the hotel didn't hold much interest. I was there for a meeting - hotel was fine overall.
Rachel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Location was convenient, rooms were comfortable,
Paul
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Roommates and grubby, stains on walls, fro example by bin where tea bags have been thrown in and it has splashed on wall. Obviously been there for a while as there were lots of marks. Stains visible on walls in multiple other places. Main hallway carpets worn, ripped and had extensive old stains. Not a small amount but common. Breakfast was like warm and on one day bacon was totally cold, not safe to eat. Every morning the coffee jug was empty. Staff polite and nice always.
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Number of reviews per page
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