Overall Ratings & Reviews Mahdia beach & aquapark

Very nice 😊

The reception team are really bad, they asked me to pay extra 100 euro because I’m not European ! We were waiting from 2pm until 5pm to do the checkin me my wife and my kids ( 4 & 1 years old ). I choose this hotel because of the aqua park for one night and the aqua park close at 6. At the reception they did not gave us any card to access the park so we returned to the reception me & my family 3 times to access the park & we made it finally at 5:35 but all the slides was closed. I travel more than 1000 km by car from Algeria to get this bad service.

Pas mal dans l ensemble mais il reste encore beaucoup de chose à faire pour meritė le 4 étoiles.

It is a nice hotel. The food offered can be a bit better.

Good stay ans clean place everyone are friendly ans helpful

the room service was very bad; and the room was not comfortable. the entrance to the beach is dangerous (no indication that the sand of the sea includes stones and is lubricated. it is easy that the hotel add a note to recommend enter to the sea from the lest side; the room view is so bad, a view on the rubbish side!

Check in was terrible. The clerk at the desk was very rude and arrogant and told me I had not paid for a sea view room. Once I proved I had, he didn't apologize, just gave us a terrible room. Technically it was a sea view...90% of the view was a large white tent. The air conditioner didn't work properly. The staff are very unhappy. Tunisia has plenty of nice hotel rooms with beautiful beaches and friendly staff. Go elsewhere.

The hotel is located on a beautiful stretch of white powdery sand and the pool is beautiful and well kept. These two qualities make up for the shortfalls of the establishment. The temperatures were quite hot and the air conditioning was inadequate. The food was of decent quality but lacked variety. The staff was good, sometimes very friendly and other times not. We will return to the are for the beach and it's clear, beautiful water. Here's another important issue, we have stayed here two times. Each time we reserve a superior room which includes a sea view. We have had to fight for it each time, showing the desk clerk who show the manager the description. Only then do they make the accommodation right.

This is a large hotel that seems to specialize in tour groups and families. But for the individual traveler it is fine. It is true that the rooms are a bit worn, but if you can get a good price then it could be well worth it. With full board included this is a convenient place as long as you don't wont to go into town too often. The tourist zone itself is depressing and the facilities around have little character. But the hotel has a nice beach and a great pool. There is wifi only in the lobby. The staff are a bit offhand and don't have a good idea how to treat the visitors. But that's a small deal.

Upon arriving we were given a room with no view, we paid for an ocean view superior and after telling them and a long call we were given one. The room was nice, a little old but nice. The air conditioning did work but the weather was nice and the beach was beautiful so I didn't matter. The grounds were better than what we've seen in Tunisia, lots of green and kept up with very little trash. The beach was clean and the water was clean, clear and various blues. Very pleasing tot the eyes. The meals were good, many varieties, some local. The vegetable and fruits were fresh and the meat and side dishes should satisfy any taste. The is a German holiday hotel and there were a bunch of them. They were nice, quiet and respectful to the other guests and fairly quiet. We will come back, just for the beach! But the hotel is a pleasant place to stay.

The staff are great and location is not far from the happening places!

Sie sind sehr freundlich hier.

Un receptionniste au prenom de Hatem, tres hautain ! qui ne sait pas parler a la clientele ! Qui ne maitrise pas les logiciels de reservation . Se permet de dire que l’on va dormir a la reception malgre que l’on a reserve . Loin d’un 4 etoiles vu la proprete du site et l’acceuil reserve aux clients. Plus un gardien de prison qu’autre chose

Séjour impeccable très beau hôtel fraîchement refait dans des zones. Chambres confortables et le parc aquatique est un plus.

Mein Mann durfte mich und meinen Sohn nicht mit dem Auto bis zum Eingang bringen, da er nicht auf der Gästeliste stand. Er musste am Tor bleiben, wir mussten unser Gepäck 100 m zu Fuß ins Hotel bringen. Unser Zimmer war neben einer lauten Baustelle. Ein Security Mann war mir gegenüber sehr aufdringlich. Das Hotel wirkt leider sehr unfertig und wird offensichtlich nicht gewartet. Besonders der Wasserpark, der nur teilweise verfliest wurde. (Fußwege aus Beton) Nur in den Pools gibt es Fliesen. Dort sind auch ganze Flächen von Fliesen ausgebrochen, bzw. habe ich mir in einem Pool deshalb sogar die Zehe verletzt. Im hoteleigenen Indoor Pool ist an der Decke die Glasscheibe gebrochen. Ich habe mich gefragt wann das wohl passiert ist und ob ich am Beckenboden in eine große Scherbe steigen würde. Ich habe in meinem Leben noch nie im Ausland Durchfall bekommen, leider hat es mich hier erwischt. Gläser, Teller, Besteck waren abwechselnd schmutzig. Das Personal, bis auf den erwähnten Security Typ, war ausgesprochen freundlich. Sie tun halt den Begebenheiten des Hotels entsprechend ihr Möglichstes.

Very nice place, but the reception tried to skam us. We booked half pension prior to our stay via Expedia. The staff in the reception said that a female member of the staff had made a mistake when she offered half pension to our booking. This hotel only had all inclusive. We got all inclusive without alcohol. They asked us if we could help this unfortunate employee, because she would have to pay for the difference between "half pension" and "all inclusive without alcohol" from her own pocket, otherwise she would be sacked. They apealed to our empathy. We chose to follow the advice from locals in the tourist business who doubted this story, so we did not pay.

Hôtel : + Chambre spacieuse, buffet assez diversifié - : chambre et hotel sale. ( Encore des selles dans les WC et traces de boue dans la douche a notre arrivée). Faite attention, ma réservation s'est faite automatiquement avec all inclusive avec alcool ( ce qui m'a fait payer beaucoup plus cher que la formule qui est proposé aux locaux sans alcool) Personnel dans l ensemble sympathique, accueillant et serviable. Aqua Park : + sympa et assez grand - : aucunes règles ou restrictions dans le parc. le personnel n est pas du tout encadrant ni responsable et le parc est ouvert à l extérieur aussi.

Nourriture, personnel restaurant, équipements au top. Par contre le personnel de la réception voulait me faire payer le tarif adulte pour mes deux enfants de 15 et 12 ans! C'est inadmissible ! Le responsable m'a dit que l'erreur vient de votre site. Mais cela n'est pas mon problème.

Tres médiocre, vraiment décevant

Best Hotel in Mahdia. Nice staff, good food, clean room, great atmosphere.