AC Hotel Palacio Universal by Marriott

Explore AC Hotel Palacio Universal by Marriott
8.6
Very Good
From 293 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.4

Service and Facilites

8.8

Traveler Reviews AC Hotel Palacio Universal by Marriott

Number of reviews per page
20
40
Top reviews
Roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We really liked this hotel. The staff was polite, friendly and helpful. They gave us a room with balcony facing the sea, which was great. The housekeeping was great. The location is convenient with many nearby restaurants and “Oyster Street”. We would definitely recommend this hotel and would stay there again if we return to Vigo. Five stars to the staff at reception, the breakfast room attendant and the housekeeping person!!
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gennadiy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a breakfast outside of the hotel. All the rest was wonderful.
Holly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location was great. Staff allowed us early checkin because our room was ready. Nice! We were here during Christmas light season so it made it extra special. Cleaning crew for our room was perfect. Did not matter what time of day we went out if we left our clean room sign on door it was done when we returned. If we asked for extra towels, toilet paper, etc. they were quick to service. Front desk staff spoke English in case you don’t know Spanish. We did not use on sight restaurant/cafe or bar during our visit. It was closed at certain days and times, but we would not have eaten there anyway, so many great options within walking distance. The area is flat walking and some up hilll walks, however, city has done well accommodating the elderly with escalators and elevators on steep inclines. Overall great location, clean and nice hotel and area! Please note: You are right on the harbor. Our room was third floor water view. You do get street noise and harbor ship noise. If you are a very light sleeper this might not work. It was fine for us after long days walking and sight seeing we could sleep through anything.
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MARIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very good place! 5 stars customer service, very clean.
Dwight
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Fine
eduardo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Awesome
William
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Lugar de ensueño
Anthony
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent staff
mary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.
Sandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel is set in a beautiful building and enjoys a fantastic location — just a short walk to the city centre and the boats, which was especially convenient for our island-hopping plans. That said, I would strongly recommend requesting an exterior room. Ours was an interior room, and it felt very dark and confined, with a tiny window facing a shadowy inner courtyard. The room itself was also quite small, which added to the feeling of claustrophobia.
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Naoko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It was excellent except there was no complimentary coffee/tea in the room
Susan
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Heavenly AC! Clean, quiet & comfortable
Lori
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The location was excellent! The staff was so helpful and the room was lovely!
Arthur
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Really nice staff. Hotel in fab location. Issue with noisy room was resolved quickly with no fuss. Well done reception and housekeeping team at AC Vigo
Alfredo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Just in front of pier to Cangas and Islas Cies
Alessandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

AC hotel in Vigo is in its usual standard. Spacious rooms, extremely well equipped, excellent service
Gary
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Lovely hotel in the centre of Vigo. Unfortunately the door to the balcony leaked due to the torrential rain we experienced one night. The bar was not open during our 3 night stay. Vigo is very, very hilly.
Jorge
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Convenient
MAXIMO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.
gail
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room
Number of reviews per page
20
40