Lovely clean well appointed room ,had everything we needed, even a fridge ..powerful shower and comfortable bed . Good range of items for breakfast, hot or cold . Ample parking and very friendly staff. We would definitely stay here again if in the area .

Easy to park, quiet location, clean room and a more than decent fish and chips. Staff are friendly and helpful.

The front desk staff, Dipesh was very caring and helpful with us. There were a couple of issues with the room that we were initially assigned but Dipesh was able to resolve the problems with the room in a friendly and quick manner. Overall he provide very high quality service.

We had been told that the chef was starting at 6 on Christmas Eve and when we went down we were then told the chef wasn’t starting until 7 and we had to be elsewhere at 7. We were able to get a meal when we returned. On Christmas Day we were told that there would be sandwiches available in the evening and there wasn’t so we had crisps and peanuts for our meal.

Good parking on site, good buffet breakfast. Bed very comfortable.

Staff very welcoming, but on checkin we were warned we’d experience noise as it was party night. We actually didn’t experience bad noise from the party or was the noise from the next room. Kept us awake til 4.30 am with their shouting and banging doors shouting Jill. I like to sleep when we stay in a hotel so sadly we won’t be returning. Room was nice and comfy maybe they need to be soundproofed. Room rather hot and we had to,pen the windows to cool it down. Breakfast was good and plenty of options very rarely get offered fried bread with cooked breakfast so that was nice to see. Sorry for the low rating.

Fantastic stay. Went above and beyond for my birthday , the staff are super friendly and attentativ The only negative will have to be breakfast, on both days the food was cold, this was said also by a few other guests. If the issue with food temperature is sorted the hotel would be 10/10

Lovely room with plenty of toiletries

Breakfast was good. Lots of parking.

Fantastic hotel, service, staff & room. Breakfast was excellent as well. Would thoroughly recommend this hotel if you’re attending a wedding at Wasing Park as it’s close by

Breakfast dictated when we could come down due to another large party

When we arrived at the hotel there was no water in the rooms. I was told by reception that it was because too many people were showering at the same time!! I have never ever heard that in any hotel I have ever stayed in. We were unable to have a shower before our function held at the hotel. Many others had the same experience

Friendly staff, good value accommodation

Got great deal and blew Premier Inn and Travelodge out of the water both price wise and facilities. Lovely little oasis but need a car to get to local amenities

Room 213 has the kitchen extrator fan outside of the window. Very loud until 1130 then started again at 0530. No warning of this when checked in, staff not to worried when mentioned in the morning.

Room noises due to faulty slamming fire doors from Dining Room. Evening meal very nice and reasonable prices. Breakfast was poor quality as sausages overcooked and barely warm and bacon also very overcooked. Made to sit in Lounge area to eat breakfast when dining area was empty. No Internet tv service at all. Sorry but not what I would expect from the Mercure brand.

Plenty parking for large vans,staff friendly,room was clean n breakfast was nice.

Nice hotel, not really in Newbury Handy for the races

Good

Very comfortable lovely room great bathroom walk in shower. Staff very friendly and helpful