The stay was comfortable and the staff was extremely courteous. However, despite the booking being entirely prepaid, the hotel asked to block an amount of 200Euros for ongoing expenses which I agreed to. The idea was to deduct the city tax (appx 20 EUR) and return the balance 180 euros. However, the hotel debited the entire 200Euros (which the staff acknowledged was a mistake), and I am having to follow up for my refund!