Overall Ratings & Reviews Courtyard by Marriott Seattle Kirkland

Served with excellence

At $300 a night, I expect daily housekeeping. I can stay at an air BNB or Motel 6 if I don’t want that kind of service. In a positive, staff were friendly and helpful. Hotel was clean when we arrived. Toiletries were good quality and smelled nice. For a suburban hotel, room felt cramped. When the pullout was pulled out, you could not get by to the edge of the room. Also, because the bed was facing one direction and the pull out was perpendicular, both parties could not watch tv at the same time. Complementary water bottles all weekend was nice.

Good service, very clean place.

Rooms didn’t get cleaned while we were there, noisy, spent almost 300 per night without breakfast , pool or hot tube. Didn’t think cost/rewards was there

$100 for a pet per night..

I like so much

Room was quite spacious. Very clean. Frint desk people were very friendly.

A very convenient location, the staff very pleasant, the beds very comfortable. Our one compliant is that the bathroom wasn't very clean. The floor looked as if it hadn't been washed and the room did not smell very fresh.

Clean, easy check in, rooms are nice

Great location and very friendly and attentive staff… special thanks to Nupurie and all reception staff…❤️

Excellent stay.

The staff was wonderful! We rented a suite for

We chose the Marriott, because we wanted a safe and secure location. The price was fair, but when we checked in, we were told there was a $100. Non-refundable deposit for one pet. For my husband and I, it was a hundred and seventy two dollars, taxes and fees included, which is less than it cost to have a dog. Then I was told that there was a parking fee at the hotel. I have never paid for parking at any hotel except in Vegas. The front desk reduced the pet fee to 50.00. I was so tired and done.

Great location

This is close to my work so when I have a very busy schedule I stay overnight rather than driving 55 miles home.

Staff went out of their way to ensure I enjoyed my stay.

The hotel was nice. But I asked if there was laundry available and I was told, “yes.” I asked if there was a charge, and I was told “yes”. I went to use it, and the credit card machine on the laundry didn’t work. There was no signage informing me of this, nor was I informed of this when I’d asked about the laundry. Quarters only. I went back to the reception counter, and had to drag it out of them that the cc machine didn’t work… “I have dollar bills, can I get quarters” “no we’re all out”. I felt like I had to coax every little bit of info out of them. I had to go across the street to the supermarket to get quarters. The machines were old and buttons didn’t work very well. The gym was lovely. This might be the first of many hotels I’ve been to in the greater Seattle area that don’t have self serve tea options with hot water, available either in your room or in the lobby. Only coffee in rooms. There was a bar in the lobby with no one behind it that looked like tea was available, for a price. Sigh.

This was a great accessible room.

Staffs were kind and always tried to meet customers' satisfaction.

I booked a room with a queen bed and a sofa bed, but the room was unavailable, and I had to sleep on the floor. I am waiting for a refund.