Overall Ratings & Reviews Ramada Resort by Wyndham Shoal Bay

Location

Great location , but a bit hard to negotiate steps and way to room at rear of building, lovely spacious room . Only negative was poor light to read

Awesome pool area and spa. Friendly and competent staff.

Great location and easy place to stay.

It was just lovely and relaxing time as usual.

For the price it was quite good

Staff at reception were very friendly and helpful I spilt some nail polish on the floor at 3:15 approximately on Monday and I immediately reported it to reception. No one came before I left for an appointment at 4:10pm that day. Next morning I rang reception as the iron wasn’t working at around 7:45am and asked for a working iron and again reported about the nail polish on the floor. Around 9am I again rang reception regarding the iron as well as the nail polish that I had spilt on the floor on Monday! Eventually I had to get dressed - without being able to iron my outfit as no one had bought the iron to my room. As well they had not come to check out the nail polish spill ! When I checked out, I returned my “keys” to reception and mentioned that no replacement iron was delivered to my room and no one had been to look at the nail polish spill. I was given an apology regarding the iron and informed someone had been to the room and tried to remove the nail polish, without success, as the polish was dry by that time. The receptionist also told me that Romada had a carpet cleaner and would use that and there would be no additional costs It’s disappointing that I had to call reception numerous occasions regarding thes issues

Always a pleasure to stay at the property. Great location overlooking the bay. Lots of excellent food options around and friendly people. Property is clean and well maintained and the pools are perfect for the family to have out.

Clean and accommodating

In walking distance to everything, staff helpful. Great location but hotel & facilities require maintenance as it is run down

Would have been better had there been no smokers on their balconies. We could not enjoy the great view from our balcony that we paid extra for because of most of the rooms next to us had smokers and were smoking on their balconies. We were never told this was permissible.

pleasent area friendly and helpful starff

Was trying to access Netflix on tv The 2 young girls at reception were totally helpful From instructions had to login to my google account and then access Netflix If hadn’t been told what to do wouldn’t be able to access through “streaming” instructions and wifi Have stayed in other places and they have given me a google streamer to access But the girls so helpful In every way not just that Room was very clean and tidy All in all great 👍

Everything you may need is available very close by.

We stayed in a room with a partial sea view and loved it

The bathrooms and kitchen are desperately in need of an update. The bed was comfy everything was clean and the pools and fitness area were great but for the price we paid I’d expect newer bathrooms and kitchen.

I did not realise the shower was over a bath. I would check this in future, as I was unable to get in. Otherwise very comfortable.

The propeis a little run down, although at the heart of everything we wanted to explore.

The hotel is part owner units. My unit was really difficult to get to, out the main entrance, through a car park, up 2 sets of stairs (no lift) and down a hallway where there is another car park. Phones didn’t work in room. No daily service. Staff were really nice though!

Lovely resort, well maintained and across the road from the beach. Our hotel room was clean, comfortable, roomy and had a very well appointed kitchenette. The pool area was lovely and catered for a variety of ages. There was also an indoor lap pool and spa upstairs. The staff were very helpful and pleasant. We will definitely be returning.