Overall Ratings & Reviews SureStay Plus Hotel by Best Western Lethbridge

It would have been nicer to have a longer shower curtain, so I didn’t get water all over the floor. Also, a br fan would be nice so the mirror wasn’t all steamed up. Nice and quiet. Nice breakfast. Thanks. Would stay there again.

Was unable to get the WiFi to work using the info given. Since I was only staying overnight it was not a big deal/

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I liked that this was a smaller cute hotel, my room was perfect and clean for my stay.

We have stayed there several times it is clean, the breakfast is really good, and importantly it is pet friendly!

Loved staying here! Will stay again!

Great place

Hotel was quiet. Bed was comfortable. Stayed 3 nights.

No pool. Just a hot tub hidden away in the corner of the lobby. Hotel location is good for convenience with getting around to anywhere. Dont bring kids though, as the hotel in the same parking lot has 2 really cool water slides. My child was very heartboken that we didnt go there. The bathroom light was wild, kept flickering like it was a disco, eventually it would (sometimes) turn on. Freaked my kid out. Besides that, beds were comfortable, lots of pillow, decent view, AC worked. Breakfast was meh.

Overall, good place to stay, clean and safe, friendly staff.

Not what you’d expect from “best western” brand. Looks like they bought an old travel lodge and changed the signage. Bed was comfortable. Room was very dated. Bathroom dated. Fridge, microwave, and table in room dated. Tv dated. Towels thin. Charging media outlets were in the lamps. The one port was for like a wall outlet. It was damaged and sparks were flying. The other usb port was extremely slow charging if it even acknowledged the device. Breakfast was barely digestible. Last of all, there was ants and bugs in the room. I guess you get what you pay for. I would not recommend staying for more then two nights.

Nice place for the price

We booked 2 nights. The fire alarm went off due to a burst pipe next to our room, which flooded. We had to find alternative accommodation for the first night. The staff then proceeded to tell me that that meant that we had checked out and tried to kick us out the second night. They capitulated but it ruined our trip.

We arrived early evening and it was dark outside. Had a lot of trouble finding the hotel- they have such a small sign set well back from the main road.

Excellent as usual!

Very dated. Neighbors upstairs made it a nightmare to sleep all night Very thin walls Hotel quite dirty from front doors to dated rooms inside.

Rooms were clean but dated.

Everything was good. The walls are pretty thin, so you can hear a lot from other guests. Breakfast was very basic, not a lot of options but understandable since it wasn’t very busy. Everything was clean and nice. I didn’t use the hot tub since it was very small and right in the front window for everyone to see as they walk in the main door. Fridge & microwave were handy. Basic cable, no movies or casting available. Restaurants and shops were in walking distance.

Very clean and friendly personnel

Love this place, we stay here every time we go to Lethbridge!