Hotel Ikzam Palenque

Explore Hotel Ikzam Palenque
9.0
Exceptional
From 700 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.0

Service and Facilites

9.2

Traveler Reviews Hotel Ikzam Palenque

Number of reviews per page
20
40
Top reviews
Robin
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Arriving on Tren Maya we were surprised that a shuttle was waiting for us at the train station with our name to help us locate them. We did not request that. Price quoted was approx. $35 US to go to hotel from station. We were tired from the all day train ride so we paid it rather than look for a taxi, then learned trip should have been 200 pesos mx for the ride. That’s disappointing to be taken advantage of. Employees at hotel were super helpful. Helped us arrange tour the next day- however the timing of the tour pick up from ruins to the van for Misol Ha and Agua Azul leg of tour left only back bench of van with no windows no air for seating. An arduous trek over terrible roads seated like that left us sick, in pain, and angry with tour company who would stuff so many people in a vehicle. Arriving at Agua Azul, chafer recommended restaurant next to where van was parked- their selections and quality of food disappointing-better selections if you keep walking toward the falls. Morning receptionist helped us get a taxi rather than use the shuttle service that was so expensive and not looking out for our best interest in terms of comfort. Hotel location is good- quiet, just off main road, walking area. Restaurant is great! Waiter exceptional, food good, convenient that it is right on site. Tour company has same name as restaurant. I do NOT recommend tour company.
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Kieran
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Gorgeous hotel. Great location. No issue at all.
Terry
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, very clean and staff are friendly and helpful. A very nice boutique hotel that is small and inviting. Surrounded by Tropical trees and vegetation which makes it feel comfortable and secure. Highly recommend.
Ramon
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The rooms are cosy, yet comfortable and certainly spotless. All personal have attentive to our needs. Location is key to gain easy access to the arqueologycal area, as well as o/from TrTrain Maya, or the Bus station. been kind and very
Carmen
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Muy hermoso todo.
Carol
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Breakfast was good didn’t swim
Alba
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Bien cuidado y accesible. Personal muy amable.
Gabriela
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I liked everything about it!
Elena
icon-
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Good Location, small swimming pool. Great Breakfast.
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Nice stop for one night
Julian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Well appointed hotel set in pleasant surroudings with good selection of local restaurants. Happy to recommend.
William
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

One week stay. Very pleased with everthing!
Quinn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Excellent property. Very charming w a great restaurant. Loved our stay here and definitely would recommend to come here.
MARIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

It is a nice clean and quiet hotel with a convenient restaurant with excellent customer service
Maria
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Las fotos hacen justicia al establecimiento. La ducha muy cómoda y aunque no es necesaria siempre agua caliente, Es un hotel bien ubicado en la zona de La Cañada. Tiene una alberca muy agradable. Muy limpio en general. Las camas y almohadas muy confortables. Con aire acondicionado y abanico de techo. Contacten al profe Marco en el aeropuerto, tiene taxi, la mejor opción para conocer los alrededores.
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Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Bit noisy if you're facing the street but a nice place all the same.
Jesenia
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Disappointed the AC barely work, problems with bathroom too.
Amalia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Great little place to stay at.
Martha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Nice location
Number of reviews per page
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