We like the staff who are polite, helpful even kind. The rooms are clean with complimentary tea coffee and kettle. Even shower gel and liquid soap by the sink.
We liked being able to park adjacent to the property which was complimentary to guests. Its now changed, its only complimentary if you book via Days inn so we had to pay £5 overnight parking because we booked via Expedia. This is a recent change and we have to factor it into the actual stay cost. NB This hotel is off the motorway services, effectively in the middle of nowhere without a car.