Overall Ratings & Reviews Alexandre Grand Teguise Playa

Great hotel, entertainment was good. Food was ok but a bit mixed and could be better (some food was served raw from the cooked chefs!). Would we return, YES.

It was really nice place to stay very welcoming, excellent views, food was normal all inclusive food, drinks nice, friendly staff clean room, would not recommend for children as it's mainly aimed at adults. All in all I would go back.

It you like good food then seriously do not go half board or all inclusive. I have just returned and can honestly say the food is bland, cold, consistent smell of strong garlic and totally tasteless. The pictures on this site pay zero resemblance to what is happening. We sat down with guest services who just said 'new owners' they changed the menus So we paid for all inclusive and were forced to eat out for the duration of our stay. So new owners it is not okay and what needs to happen to have people return 1. All inclusive and only one bottle of water in our room day 1 2. Breakfast. No decent coffee and tea and restricted to machines. The same as fresh juice which is a washed down mixture from a machine and horrible. It does not take a lot to offer fresh coffee, tea and juice for breakfast. Bread rolls were hit and miss and often low on availability. Egg is not fresh and clearly powder. Bacon is not cooked sufficiently and not acceptable. A total lack of fresh pastries such as croissants and local cakes. 3. Lunch. Just horrible and hardly warm. Same food every day which was unpleasant to say the least. Food purchased outside of the hotel. 4. 3.30 BBQ at the pool. Again, nice idea but the burgers were often uncooked and the hot dogs certainly not hot! 5. Evening meal. This was simply a repeat of lunch time. Same food on offer with the addition of a sauce. The food was not nice, completely tasteless and sorry not acceptable. The deserts again lack any imagination and was clear

Having stayed I Costa Teguise before it was always a dream to stay in the

Beautiful hotel with a lovely warm pool and stunning sea views. Second stay here after having a club room with not a great view floor 0 and 1 I probably wouldn’t have an upgrade again I’d stick with a standard room, the benefits weren’t worth the extra money. AI drinks are good and generally branded and the pool area spotless. Breakfast very good but evening meal a bit hit and miss, not an issue for us as we like to explore. Entertainment also hit and miss which is ashame given the luxury of the hotel. I would however stay again at the drop of a hat, the complex is safe and secure, clean with a good pool and great staff and the best views you can get from a standard room!

this is a nice hotel, the food is good ,staffs are all friendly and helpful .

Lovely hotel with access to the beach. Beautiful views from the moment you walk through the entrance. Kind and helpful reception team who made me feel very welcome and relaxed.

Fabulous hotel from friendly efficient check in to lovely spacious room welcome fruit platter Seaview balcony. Food was great entertainment good . Tropical effect in downstairs bar which was unique. Will definitely return.

Lovely hotel, food very good, friendly staff, no complaints at all, would definitely return

Excellent attention from restaurant staff in particular

Fantastic hotel, fantastic staff, the room was amazing and the food couldn’t be faulted!! 5 * luxury…

I requested a double bed. Instead I got 2 single beds together. When I asked in reception I was told that I “would be lucky to find a hotel with only double beds”, I think that they could have said that in a different way. If I knew that I was going to get a single bed I would have changed my mind and booked a different hotel. Then I invited a relative to come to the hotel and join me for a drink in my room terrace. But we were stoped by the receptionist Salvador, and we were told that visits weren’t allowed, that the hotel didn’t have a licence for people who wasn’t staying in the hotel. First time I hear such a thing in my life ( and I spend a lot of nights in hotels every month due to work). I also found very rude the way and tone he used, it was very embarrassing for my guest and other people in the lobby could see what was happening. I paid for half board but I only used the restaurant for breakfast. The quality and selection of food was very poor. The fruit was very poor quality, some of the kiwis looked like if they were cut in half days before. The room was clean, except for paint dust coming from a dump patch on the ceiling, the floor had big gaps between tiles. And the bathroom had green dirt and hairs on the floor next to the door frame corners. My stay was for 2 nights half board and I paid €247, too expensive for a wobbly uncomfortable single bed and poor customer service, if it wasn’t because I paid before arrival I wouldn’t have paid the full price

I requested a double bed. Instead I got 2 single beds together. When I asked in reception I was told that I “would be lucky to find a hotel with only double beds”, I think that they could have said that in a different way. If I knew that I was going to get a single bed I would have changed my mind and booked a different hotel. Then I invited a relative to come to the hotel and join me for a drink in my room terrace. But we were stoped by the receptionist Salvador, and we were told that visits weren’t allowed, that the hotel didn’t have a licence for people who wasn’t staying in the hotel. First time I hear such a thing in my life ( and I spend a lot of nights in hotels every month due to work). I also found very rude the way and tone he used, it was very embarrassing for my guest and other people in the lobby could see what was happening. I paid for half board but I only used the restaurant for breakfast. The quality and selection of food was very poor. The fruit was very poor quality, some of the kiwis looked like if they were cut in half days before. The room was clean, except for paint dust coming from a dump patch on the ceiling, the floor had big gaps between tiles. And the bathroom had green dirt and hairs on the floor next to the door frame corners. My stay was for 2 nights half board and I paid €247, too expensive for a wobbly uncomfortable single bed and poor customer service, if it wasn’t because I paid before arrival I wouldn’t have paid the full price

The only let down was the evening bar staff. They were always busy which lead to them being rather grumpy. I travelled with 2 infirm adults but I was only allowed to get 2 drinks and had to re-queue again to get my own.

We really enjoyed our recent stay at the Grand Teguise Playa so I felt it was only right that I wrote this review. The hotel is well managed and the staff are friendly and efficient and helpful in every department. The food in the restaurant is very good with a wide selection every night. I have coeliac disease and other food intolernaces and the restaurant staff went out of their way to cater for my needs. The hotel is big and spacious and although it was full throughout our stay it never felt crowded. The pool area is beautiful with plenty of sun beds both in the shade and in the sun. There is entertainment every evening which is varied and mostly of a good quality. The hotel is well situated in the centre of the resort with direct access on to the promenade and sandy beaches are close by. Costa Teguise is the quietest of the three main resorts In Lanzarote but there is plenty to do both in the resort and on the island. I would thoroughly recommend this hotel for a great holiday in Lanzarote. Well done and thank you to the managment and staff.

Hotel overall was very good - could of been done better food options in evening time and New Year’s eve Gaka dinner was too long - 7 courses.

Relaxed environment and friendly staff

Location and views fantastic. Hotel and grounds lovely. Rooms comfortable and very clean.

Superbly located, very clean, views amazing, brilliant staff

Best hotel ever! The stuff is so friendly and helpful. The property is clean and beautiful. Rooms are big, clean and in good condition. The food at the restaurant is amazing with lots of choices. The pools outside are great !