The 4-star hotel was awarded the Certificate of Excellence in 2018 from trip advisor, excellent service. This award was given to 5 stars, but there was some criticism. From driving to turn to the sister hotel, sitting beside the driver. Open the mirror to ask. Security guard I have some parking. But still not mouth. "What are you doing?" Sounds very unpleasant I told you to stay here. Tone changes to say that the first impression is not good. The hotel should improve the tone of the staff. No matter who you talk to, start talking. Good voice I will not fight. Parking is very limited. After getting off the bus The staff will help carry the bag. Then tell us to go to the reception. There will be a Welcome Drink, freshly squeezed orange juice and a warm hand towel, one for each and a seat for the reception. Wait a minute, the staff will explain. Hotel about breakfast, other facilities The facilities at Cape Panwa are also available. Panwa Beach Cape Panwa Hotel Free shuttle service is provided between the hotel. Kantary Bay Hotel Phuket And Cape Panwa Hotel from 6 am to midnight. We booked 2 Studio rooms, but upon check in, Upgrade staff to 1 Bedroom Studio room would be bigger and wider. The hotel is an old hotel. But the maintenance is very good. Clean room The bathroom is the same, clean, but because it is an old hotel. And it's a bad luck with us. There are two rooms in the bedroom and in the living room. - The kitchen appears that the night air in the living room is not cold call to notify the reception at six o'clock, he quickly send the technician within 10 minutes. Have to see that to see the equipment or external air cleaner. No more than 30 minutes, the air is cooler. By the way up One device is broken. It is a solution to the problem. If possible Should be checked. The hotel staff is always on hand. It is part of the reception. Restaurant staff cleaner Maintenance staff Service Mind greet all customers with a smiley face, good manners, but breakfast is varied, but not yet complete, suitable for 4-star hotel, such as no soup, no drinks other than tea and coffee. Probably oval or hot cocoa. Some people, or may not be elderly people, tea, coffee, food taste is okay. Not to be very delicious, such as baked bean tasteless, not mellow. Porridge is the same, very tasteless, not mellow. I'm not sure if that is not complete because of the low season, but as far as the guests are, the hotel is quite reasonable. Unlikely to be called less May not be as full or high as the high season of the hotel swimming pool. Both Kantary Bay and Cape Panwa are also chlorinated pools. If it is a salt pond, it will be very good.