8.6
Very Good
From 544 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

9.6

Service and Facilites

8.6

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Traveler Reviews Hotel Relais II Chiostro di Pienza

Number of reviews per page
20
40
Top reviews
Bruce
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel in a beautifully preserved town centre. Bags of atmosphere and history and generous service and breakfasts. The hotel is in the pedestrianised old town so vehicle access and parking is not catered for. The upside however is its central location and access to local amenities on foot or by bike. We had a wonderful stay here.
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Michal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

One night stay during a stopover in Pienza (cool town!). Unfortunately this hotel didn't have functional air conditioning as advertised. Supposedly it had been turned off for the season despite Italy having near record daytime highs for this time of year. The staff did attempt to help by reactivating the in room AC units on our floor but it was completely ineffective. I believe it was 'functional' in the sense that the in room unit had power but it cooled the room 0%. We had 2 rooms and they acted the same way. We were given a fan and slept with the windows open but just couldn't get enough airflow intol the room despite the outside temperature being very pleasant sweatshirt weather. I know this can be the case in Europe, but as an American who seeks out places that advertise AC, this was a big letdown. I will say the breakfast and hotel location/views are excellent.
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barbara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Needed an extra night and got a room through Hotels.com. Was there for a wedding. The room was small but the location was where I wanted to be and the breakfast was very good.
Carmen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This property was in a perfect location if you would like to visit Pienza. The restaurant on site - whilst not affiliated with the hotel sits right above the pool so found it a bit awkward leaving the pool and walking through people dining. Their drinks were also so expensive and not worth it - so avoid ordering off them if you are not wanting to spend a lot of money. Otherwise the hotel staff were pleasant and the breakfast was incredible!
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Franco
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

La unica cosa mala es que el parking es complicado y puede ser lejos. La vista del desayuno es increible
Roderick
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We booked nine months earlier but were given probably the worst rooms. Ours was right next to a restuarant bar which was noisy until midnight and the rooms above were noisy. The double glazing was totally inaffective at blocking sound. Our daughter's room was on the far side of the hotel and couldn't receive wifi or phone reception and the staff simply said the walls were too thick. Would never stay there again.
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Nola
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great, convenient location for when we stayed to attend a wedding. The room was clean, quiet and spacious, and we really appreciated having access to a pool on the property for a quick dip when it was super hot outside. And the breakfast was varied and delicious!
Robert
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Amazing location. If you’re driving to Pienza, make sure you message the hotel to get instructions on what the parking options are as you can’t drive anywhere near the hotel with your bags.
Philip
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Iconic hotel in fantastic setting right in the centre of Pienza. We upgraded our room to a suite at a not unreasonable price as the standard room was bleak. It is a very old historic building so there are going to be not ideal rooms. We accept the drawbacks of the old building but it is tired and would benefit from a comprehensive sensitive refurbishment scheme. Terrace restaurant stunning and food good but somewhat overpriced. Overall a unique place to stay
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brian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

the hotel is great. the terrace was infested with wasps and the coffee was mediocre. i will stay there again for sure.
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The staff was very helpful and the room & bathroom quite large. Beautiful property!
Noel
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Lovely hotel in a beautiful location. Attentive and welcoming staff with spectacular views over the Val d Orcia. Pienza is our favourite hill town and the cloisters the ideal place to stay. We have stayed on many occasions and will return.
Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

A comfortable place to stay while doing a solo cycling tour of Tuscany
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Excellent location
Ani
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Was excellent great location great staff
Verified traveler
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Our two nights at the Hotel Relais ll was very enjoyable. The accommodations were comfortable, and the breakfast superb. It was nice to walk through a medieval town and then enter your lodging via an attractive garden. The staff was exceptionally kind and easy going.
Janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Beautiful views and good breakfast. It is not a service oriented hotel but you can’t beat the location, views, and value.
Manu
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Good value for money, quiet location, centrally located, easily walkable and friendly staff. Good breakfast was also included.
Angela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Too exhausted by travel to write. We enjoyed our stay here.
Number of reviews per page
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40