Room was satisfactory

Great location overlooking river. Quiet. Handy for station. Shaver socket not working in 103. No usb sockets. Good internet. Comfortable beds. Hot shower.

We have stayed at the Riverside hotel a few times. Not been for about 8 years but had a one night stay on the 9th May. It has been one of my favourite hotels but after staying this time the cleanliness has gone down hill. The family room No 3 was very dusty on skirting boards and dado rails and window sill was covered in flies. The shower room needed bleaching around the bottom of the shower. The lamp on the dressing table was extra dusty on top . These things can be put right if you got a good cleaner in. It has certainly put me off staying again. The breakfast was so nice & were the staff. A lovely clean bed but the lack of dusting in the room has let this hotel down. 😪

The parking was easy & we walked everywhere in the town so didn’t use the car at all. The staff in the bar were friendly and helpful. We ate there both nights.

Very convenient to town for restaurants, bars and shops.

Friendly welcoming and attentive reception on arrival, this continued throughout our stay in the restaurant/Bar and Pool area. Great location, within a few easy minutes walk to the town centre. Free undercover parking is a bonus in a town centre hotel.

Stop over stay on the way to Scotland. Great staff and dinner and breakfast were great. Rooms comfortable if a little dated. All good

A brief stay but all was good

The hotel rooms appeared a bit tired. Phone in room must have been over 40 years old. Breakfast had poor selection. Wouldn't stay again.

Lovely central location the staff were very helpful and friendly also free parking which is a bonus.

Great stay at this hotel. Staff couldnt do enough. Rooms a good size with all amenities. Great gym and spa facilities. Would recommend.

Nice and helpful staff.

Positives: central location to town Parking Use of pool and gym Friendly staff Negatives: Very dusty and dirty room Uncomfortable bed Poor quality breakfast

Really excellent receptionist- so welcoming and helpful

The hotel is very tired looking. Breakfast was poor and needs more organising; bread not filled, no glasses available, food not available although 30 mins till breakfast ended. Gym facilities and pool was good as well as the bar and its menu. Overall a nice located hotel but needs some updating.

Beautiful place, nice room with good bathroom, beds were firm. View from the family room of the river was nice. Good place to access Windemere from also.

Room good size but needed but of maintenance. Marks on walls, wallpaper coming off. A bit dated but comfortable bed. Bath had 2 long hairs in it but otherwise clean. Car park small and managed to get last space. Saw 2 other cars come in but no spaces left. Also sign saying non residents could park for a fee? Do not think this should be allowed given size of car park. Must be difficult for guests with children and luggage if they can't get a space.

Rooms were decent in size. The view was amazing. Breakfast was also decent, however less options for vegetarians. Overall it was a quite relaxing stay.

Really enjoyed our stay. Staff vey helpful, especially on reception. Our rooms were very clean and spacious, with comfy beds and views over the river. Very centrally located hotel with parking.

Really nice breakfast especially sausages and helpful staff Location really good and facilities good and slept well